Bristol Street Plymouth Used Cars

The customer service, particularly from John Colson was first class. Every concern and need was listened too and responded to. The approach was extremely friendly, relaxed and reassuring. John is certainly a key asset to the dealership. As this was a distance purchase, sadly i am unable to return to the dealership for servicing. However I would not hesitate in returning to the dealership if I was looking for another vehicle in the future - it was well worth the travel. I could not fault anything with this purchase and the dealership should be extremely proud of the service they offer customers. I was confident with the dealership every step of the way and the transaction was efficient and perfectly organised. Thankyou for a such a great purchasing experience.

The experience at Rowes Suzuki Plymouth was fantastic because the car was as described and what I wanted.

I had a great experience at Rowes Suzuki Plymouth because as an old lady and very experienced driver l was treated with kindness and patience as l try to understand the modern way of businesses, Generally old women are patronized. My son was treated as a valued customer as well and given full attention. Also my grandson was fascinated by all the business and was allowed to listen in. My son had given himself the task of sorting out my new car.

I was happy with the service at Rowes Suzuki Plymouth because the sales person was polite friendly and very informative. I was not rushed I to making any decisions and felt very relaxed while making my choice. I also called back a couple of times for information about minor details on my car after my purchase and was always treated with respect and kindness.

I'd recommend Rowes Suzuki Plymouth to anyone because the staff were very friendly and helpful. They did not pressure me to buy yet they explained everything I needed to know thoroughly.

The experience at Rowes Suzuki Plymouth was great because they could not go any further out of their way to help in any way they could.

They offered to pick us up from the train station by one of their junior members, who was very friendly. Once on site we were offered drinks and a comfy seat until John (the main salesperson I dealt with) was free.

We went out for a test drive with a guy who was covering for someone that was holiday. Although he said he works at various sites he was knowledgeable on the car and the facilities etc. When we got back to the forecourt, we noticed the tyres were matching left to right but not front to back. and they took the car in the workshop and swapped them over without any fuss.

After the test drive the paperwork was completed and we were able to drive the 126 miles home in confidence that everything was how it should be.

If you want great customer service and are willing to travel, I recommend it over going to a local dealer or car supermarket.

Thank you all for a pleasant and easy car purchase!