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Find out the latest news, information, and updates here.
Read our handy and informative blogs for “top tips” on how to maximise your customer service skills, anticipate customer behaviours, manage your reviews, use our JudgeService Portal and much more! To keep informed why not sign up to our free blog right now.
As well as a review and insight company, JudgeService is also a market research company. We use our data to spot trends and patterns in customer behaviour to be able to tell you exactly how to improve your customer satisfaction scores.
We often release our findings to trade press and the media, find our latest press releases and media packs below.
You can also find downloadable infographics, useful videos, case studies and other helpful resources from your favourite reviews and insight experts.
Why Used EVs Struggle to Attract Buyers Despite Falling Prices
08 October 2024 by Curtis Hutchinson
Most car buyers will not consider buying a used electric vehicle (EV), despite falling prices and improved supply, according to research by JudgeService.
Dealer Websites Take the Lead
26 September 2024 by Curtis Hutchinson
Dealer websites are the most popular destination for buyers searching online for a new car, according to consumer research by JudgeService.
MG Leads the Charge with Highest EV Ownership Among Car Brands
13 September 2024 by Curtis Hutchinson
MG has the highest proportion of EV owners of any car brands offering combustion engines in their model mix, according to new research by JudgeService.
Franchised Dealers Still Lead in Part-Exchange Valuations Despite Online Competition
04 September 2024 by Curtis Hutchinson
With sales of the new 74-plate underway, research from JudgeService has found that most franchised dealer customers still prefer to use retailers for part-exchange valuations, rather than specialist o...
Why Do People Look Down on Sales as a Profession?
31 July 2024 by Neil Addley
The current government, as its predecessor, faces the uncomfortable truth that, as a nation, our costs are greater than our income. I think part of the reason for this is that we hugely neglect the i...
NAP time: Name, address, phone number for local SEO
16 July 2024 by Neil Addley
NAP is short for the Name, Address, and Phone number of a business available online. You may think that it's straightforward and nothing much to explain, but this trinity can elevate your business to ...
Buying new car tyres? Here’s how to choose the right ones
08 July 2024 by Neil Addley
When it comes to car tyres, making the right choice is crucial for your safety, performance, and fuel efficiency. With so many tyre brands, types, and sizes available in the market, it can be overwhel...
Not getting online reviews for your business? Try this
03 July 2024 by Neil Addley
Customer reviews are the lifeblood of any car dealership's online reputation. They build trust with potential buyers, showcasing the positive experiences your dealership provides. But let's be honest...
BYD scores highest for awareness among new entrant brands
02 July 2024 by Curtis Hutchinson
BYD, the Chinese electric vehicle (EV) and hybrid carmaker, has emerged as the most recognizable name for new compact electric cars among British car buyers, according to consumer research by JudgeSer...
NFDA releases 7 bold proposals ahead of 2024 election
26 June 2024 by Neil Addley
Ahead of the highly anticipated 2024 general election, the National Franchised Dealer Association (NFDA) has unveiled a set of seven bold proposals that could potentially reshape the electoral landsca...
