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As well as a review and insight company, JudgeService is also a market research company. We use our data to spot trends and patterns in customer behaviour to be able to tell you exactly how to improve your customer satisfaction scores.

We often release our findings to trade press and the media, find our latest press releases and media packs below.

You can also find downloadable infographics, useful videos, case studies and other helpful resources from your favourite reviews and insight experts.

NAP time: Name, address, phone number for local SEO

16 July 2024 by Shresth Jindal

NAP is short for the Name, Address, and Phone number of a business available online. You may think that it's straightforward and nothing much to explain, but this trinity can elevate your business to ...

Buying new car tyres? Here’s how to choose the right ones

08 July 2024 by Shresth Jindal

When it comes to car tyres, making the right choice is crucial for your safety, performance, and fuel efficiency. With so many tyre brands, types, and sizes available in the market, it can be overwhel...

Not getting online reviews for your business? Try this

03 July 2024 by Shresth Jindal

Customer reviews are the lifeblood of any car dealership's online reputation. They build trust with potential buyers, showcasing the positive experiences your dealership provides. But let's be honest...

BYD scores highest for awareness among new entrant brands

02 July 2024 by Curtis Hutchinson

BYD, the Chinese electric vehicle (EV) and hybrid carmaker, has emerged as the most recognizable name for new compact electric cars among British car buyers, according to consumer research by JudgeSer...

NFDA releases 7 bold proposals ahead of 2024 election

26 June 2024 by Shresth Jindal

Ahead of the highly anticipated 2024 general election, the National Franchised Dealer Association (NFDA) has unveiled a set of seven bold proposals that could potentially reshape the electoral landsca...

Volvo Comes Out on Top in Brand Loyalty Rankings

04 June 2024 by Curtis Hutchinson

Volvo is the highest ranked carmaker for brand loyalty according to new consumer research by JudgeService.

4 easy ways of Capturing and Cultivating High-Quality Leads: A Win-Win for Dealers and Customers

30 May 2024 by Shresth Jindal

Capture high-quality leads to gain a competitive edge. Learn how to understand customer needs for targeted marketing, convert leads into sales with personalized communication and maximize ROI by focus...

Why Updated Hours Matter for Customer Satisfaction

27 May 2024 by Shresth Jindal

In today's fast-paced world, convenience reigns supreme. Customers expect to be able to get in touch with businesses whenever it suits them, and outdated operating hours can quickly turn a potential l...

The Repeat Customer Secret: 4 Ways to Turn Lost Sales into Loyal Fans in the Auto Industry

24 May 2024 by Shresth Jindal

In the competitive world of auto sales, where customer loyalty is paramount, a single lost sale can feel like a missed opportunity. But what if those lost leads could be transformed into loyal fans, d...

Hybrid as a stepping stone to EV

21 May 2024 by Shresth Jindal

The electric vehicle (EV) revolution is gaining momentum in the UK, with over 1.1 million fully electric cars and 655,000 plug-in hybrids on the roads. However, traditional petrol cars still hold a si...

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