Did you know that according to Auto Trader, 30% of car buyers buy their car based on customer car dealership reviews?

Not only can we provide you with genuine and verified car dealer reviews, displayed across the web on sites such as Auto Trader, Google and Motors.co.uk, UsedCarsNI, but we also provide you with in depth insight.

judge service partners

But firstly, how can reviews help your business?

Reviews of your business enables you to shout about your outstanding customer service skills. It produces a platform for you to build trust and exhibit social proof. With customer reviews you are able to share testimonials on social media.

Displaying customer reviews in key conversion areas will increase your sales enquiries online and offline.

Reviews perform as a natural SEO booster, improving search rankings and online reputation.

Customer Insight

Our customer satisfaction surveys will provide you with instant data which in turn will help you analyse how well your business is performing.

This insight and customer analysis will find out what factors help you sell.

It’s obvious that greater satisfaction will turn stock faster, so why wouldn’t you want to know what customers think of you?

Our reports will help you identify which marketing strategies are producing the best results, manage your sales team’s performance and establish what your customers think you excelled at.

In addition, our comprehensive reporting suite is user friendly and helps you to identify the business's strengths and weaknesses quickly.

customer insight and review tools

get reviews on Google

What Does This Mean For You?

We’ve already helped clients improve their customer satisfaction scores and dealer ratings by an average of 20%, resulting in them selling cars 5 days faster than before.

According to review source, 80% of visitors say they are more likely to make a purchase from a website that’s displaying customer car dealership reviews.

The Features

Our customer satisfaction surveys, also known as ReAct, have many unique and innovative features to give you the best results possible.

  • Each survey is user-friendly, so customers from all demographics will have no trouble completing them.
  • They are mobile responsive – our surveys can be completed on smart phones and tablets as well as on desktop.
  • Simple imagery is used to make the survey feel more game-like, so that users enjoy the process.
  • Google integration – JudgeService offers users the opportunity to share their opinion with Google, so you reap the benefits of JudgeService across the internet.
mobile survey
Watch this short video to find out more about ReAct, our customer review service

How It Works

Integrating JudgeService’s review package into your car dealership couldn’t be simpler. All you need to do is follow these steps:

send your customer data

Step 1:

Send Your Customer Data

Send your customer data to JudgeService. (Don’t worry we are 100% GDPR compliant!)

we will contact your customers

Step 2:

We Will Contact Your Customers

We will contact the customer by email or a friendly phone call, inviting them to fill out your customer satisfaction survey.

customers fills out survey

Step 3:

Customer Fills Out Survey

The customer then fills out our simple and easy survey – this data then automatically feeds into our database and your personal JudgeService Portal.

reply to your customers

Step 4:

Reply to Your Customers

Reply to your customers! – Dealers have the right to reply to any reviews they wish, it’s best to do this in a timely manner, so look out for handy notification letting you know when a new review has been left!

view your performance

Step 5:

View Your Performance

View your performance! – Log into your JudgeService Portal to view how you are performing and get that all important customer insight!

share your reviews

Step 6:

Share Your Reviews

Read all about it – share your glowing reviews on social media and watch your sales skyrocket!

Request a Demo

If you're interested in getting your reviews on Auto Trader and other platforms, get in contact with JudgeService today for more information!

Interested to See it In Action?