Vertu
- based on 7741 verified purchases in the last 3 months
About Vertu
Vertu Motors plc is one of the
largest automotive retailer groups in the UK, with a network of over 200
dealerships spread across England and Scotland, which operate predominantly
under the Bristol Street Motors, Vertu and Macklin Motors brand names. Vertu
was established in November 2006 with the strategy to consolidate the UK motor
retail sector, with the intention to acquire motor retail operations to grow a
scaled dealership group. The Group currently operates 195 franchised sales
outlets and 3 non-franchised sales operations from 153 locations across the UK.
Vertu offers new and used vehicle sales, in addition to
aftercare services and repairs, plus parts and accessory
sales. Vertu's Mission Statement is to "deliver an outstanding customer
motoring experience through honesty and trust".
Vertu Motors Group websites – https://investors.vertumotors.com
/ www.vertucareers.com
Vertu brand websites – www.vertumotors.com / www.bristolstreet.co.uk / www.macklinmotors.co.uk / www.vertumotorcycles.com
Total Active Verified Purchases:
268981
Total Active Purchases:
268981
Latest Testimonials
Couldn’t have faulted the service when buying my new car a few weeks back. Millie was amazing and very helpful during it all. Loving the car! You keep doing what you’re doing
Mr Andrew Dinnage,
26th February 2024
I would recommend Bristol Street Motors Ford Orpington to friends and family because of the after Sales support i am receiving and the way they are helping me to resolve the issue, also a personnel mention to the sales representative Ryan Hall, who was extremely knowledgeable on the car compared to other ford dealers i had visited, he also went over and above to provide videos and additional information, making the experience for my son a special one, being his first car!
Mrs Jill Duckman,
20th February 2024
Latest Testimonials
My experience at Bristol Street Motors Renault Mansfield was cracking because I was very impressed with how easy the process was from start to vehicle handover. Special shout out to the very professional service I received from Kieran Haskard at the dealership, nothing was too much trouble. Many thanks
Mrs Sally Pickford,
9th February 2024
I'd recommend Bristol Street Motors Renault Mansfield to a friend because they are professional and understood completely what I was looking for and delivered
Mrs Susan Bourne,
6th February 2024
Latest Testimonials
It was easy to look at cars and the staff was straight out to see you plus nice cup of tea in shown room
Mr William Daly,
7th January 2024
I had a great experience at Bristol Street Motors SEAT Birmingham because I was sold a fantastic car which was perfect for me
Mr Morgan Blackmore James,
6th January 2024
Latest Testimonials
I would not recommend Bristol Street Motors Skoda Aylesbury because it was very hard to contact the people dealing with the sale.The salesman dealing with my purchase misinformed me on various occasions.For example when I test drove the vehicle the low fuel warning light was on, very unprofessional to sell a car like this.When I pointed this out to the salesman he said " We wouldn't let you drive away with no fuel, we will put some in" He gave me the strong impression that Skoda Aylesbury would be paying for the fuel, not the case he charged me for it on the invoice.
Also I was on a tight schedule to pay for and pick the car up, so I explained to the branch manager and salesman to inform me immediately when the payment for the car was completed.They never let me know and I had to constantly phone them to confirm payment was complete.When I say constantly they were never available to answer my call.The salesman did not seem to know much about the vehicle, for example I asked if the boot could be unlocked and spring open on the key fob, he said it unlocks but does not spring open you have to manually lift boot up, incorrect it does unlock and spring open, you merely have to hold button on key fob down.I have subsequently informed the salesman that the torch and umbrella that comes with the vehicle was missing.I will post them to you he said, I am still waiting, given the apathy of those concerned I am not very hopeful of receiving these items.So in summary I like the car but was not impressed with the service from Skoda Aylesbury, I bought the car in spite of the service from Skoda Aylesbury not because of the service.
Mr Frank Southwell,
3rd March 2023
I was pleased with Bristol Street Motors Skoda Aylesbury and would recommend them because I received a great attitude from Bristol Street Motors Skoda Aylesbury's staff especially from Dan Teasdale My Sales Advisor, my English is not good he did so that I understand everything that interests me for the car and all the documents. I am very pleased and I will recommend Bristol Street Motors Skoda Aylesbury everyone I know.
Thank you so much!
Mr Daniel Stefanov,
24th February 2023
Latest Testimonials
I'd recommend Bristol St Motors, customer service was good, car is great. The only disappointment was to be told after we purchased the car that there was only one key! When questioned we were told “ it wasn’t advertised with 2 keys” my response was that equally it wasn’t advertised with one key either! No offer to off set the cost of a spare key….Always ask the question before buying. My spare key has cost me the best part of £200.
Mr Richard R,
14th August 2024
My experience at Bristol Street Plymouth Used Cars was positive because my sales agent Leo McMillan was honest , calm and understanding . In no way I felt pressured.
Miss Johnson,
12th August 2024
Latest Testimonials
The experience at Hereford Audi was first class because Rory’s service delivery was second to none - listened to my needs and delivered on every level. He was friendly, courteous and very professional. The handover of the car was faultless and made my whole purchase experience a pleasure. Rory is a great asset to the business and I wish him well in the future. Would 100% recommend Hereford Audi to anyone looking for a high end car. Thanks again for the fabulous experience! Cheers
Mr Mark Dickie,
4th April 2025
I would recommend Hereford Audi to friends and family because the team at Audi Hereford are really helpful and willing to go the extra mile to sort things out and help you out,perfect experience for me quick and easy
Mr Callum Rowlands,
1st April 2025
