Customer Experience Marketing

There is nothing more important than the experience your customer has in their purchasing journey.

Whether they choose to buy again from you may be fully dependent on their experience as a customer.

Even if the product or service wasn’t what they expected, if your customer service skills created an experience for them which was enjoyable, easy and hassle-free from beginning to end, the chances of them returning are high.

Did you know that 64% of customers say experience is more important than prices? - Astute Solutions data.

Our innovative and engaging customer surveys are the ultimate customer experience marketing tool that your business needs to increase customer retention and sales.

Key Features

  • Our surveys will only be sent to verified customers
  • Insightful and comprehensive reporting suite
  • Data and statistics to help improve your customer satisfaction scores
  • Proven to improve your customer experience
  • GDPR compliant
  • Increases customer reviews for your website
manage customer retention

improve customer experience

Our Surveys

With over 10 years of survey experience, JudgeService’s customer surveys are designed, developed, and tested by experts.

Our engaging and user-friendly designs make it easy for customers of all demographics to use. Compatible on mobile, tablet and desktop devices, we make sure that you are getting the best possible surveys for your business.

You can choose from a range of pre-prepared surveys which can be adapted for your business (visit our plans to see more) or get in touch and we can tailor make a bespoke survey for your business needs.

Customer Experience Insight

In addition to our surveys, you will also receive access to our JudgeService reporting Portal. Here you will have access to all the reports you need to improve your customer service scores.

The answers from your customers will determine how well you perform, and you can use these reports to see exactly which areas you're performing well in, and where you need to improve.

The businesses with the best customer satisfaction scores use these reports to their full potential.

If our customer experience marketing tool, including surveys and insight, sounds like something that your business is missing, get in contact with JudgeService today!

manage customer retention
Watch this short video to find out how customer satisfaction can affect your stock turn.

Request a Demo

If you want an obligation free demonstration of how our customer experience marketing tool works then request a free demo today and we will be in touch!

Interested to See it In Action?