Park's Ford Ayr

They had the car that ticked most of my boxes at the right price.

I was pleased with the choice of vehicle and an easy sales process. The only negative points were no car manual in the car. I was told by Parks and Ford you don't do them anymore so I have to rely on reading a downloaded copy from my phone which is impossible to read on a small screen and doesn't suit me. I had to go back in the next day for an explanation of some icons appearing on thd dashboard as I had no book to look them up in. The salesman was great and explained everything. I've asked them to keep an eye out for a 2nd hand car manual if one comes in on a part exchange car. I also have still not recieved my 3 year warranty documents as I paid extra for this. I've asked for paper copies in the post as I was initially sent a link to my phone to a 3 year service plan in error. When I phoned to get resolved I recieved a link to a 1 year service plan but I'd paid for 3 years. If someone can post the correct documents that would be great. There was a delay of a few hours in my car being ready for collection as Parks were waiting for a tyre sensor to arrive but this wasn't a problem.
All the staff were otherwise very approachable, patient and helpful . I would recommend Parks.

Park's Ford Ayr were great because no pressure to buy and take finance and happy with deal offered