Group 1 Automotive

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4.6/5 rating
Outstanding
Based on 3268 reviews within the last 3 months

About Group 1 Automotive

Barons Car Dealer Group is a network of new and used car and van dealerships. It is made up of multiple dealership groups that include Barons BMW & MINI, Chandlers BMW & MINI, Essex Audi, M25 Audi, Think Ford, SEAT Hatfield & SEAT Watford. Their dealerships offer new car and van sales, used cars and vans for sale, and parts and servicing spanning Audi, BMW, Ford, MINI and SEAT operating across Bedfordshire, Berkshire, Cambridgeshire, East Sussex, Hampshire, Hertfordshire, London and Surrey. They represent brands such as Ford, Jaguar, Land Rover, Kia, Skoda, Toyota, Vauxhall and Volkswagen and offer an extensive range of manufacturer-approved services such as MOTs, test drives, servicing, flexible finance, the Motability Scheme and even a Price Match Guarantee to ensure the highest level of customer satisfaction.  

Total Active Reviews:

75497

93
Overall
Satisfaction
96
Would
Recommend
75k+
Total
Reviews
4.3/5 rating

Very Good
- based on 1 review in the last 3 months
105 total active reviews
100% of customers would recommend to their family and friends

Latest Testimonials

I would not recommend Mercedes of Norwich because we bought our car (a VWPolo) from their “trade” site advantage cars, which was at a different site, yet all the paperwork sent us to the main dealer site, COVID abiding we entered via the marked door and was directed to the “reception staff” telling them we were their to pick up our VW we were met with a “well this is a Mercedes garage” in a very degrading manner, my thoughts were “really!!!!l” having finally been told it was at a different site just down the road, we asked as we have travelled for a couple of hours could we use the toilet, (all toilets in services were closed) well the look of horror on the receptionist face was as if we had the plague. Eventually they agreed we could use the toilet, we then made our way to advantage cars where luckily we were treated in a far more pleasant manner, interestingly my daughter the same day visited Mercedes in Peterborough with her husband, he was looking to buy a top of the range a class, he was also treated as if he couldn’t afford a Mercedes, he walked out in the end and went across the road and bought a BMW instead, I have just ordered my new Audi Q3 £46,000+ which was going to go on a new GLA I will never buy a Mercedes, never before have I felt so judged by my appearance, shame on you!! Mercedes Norwich.
Mr Darren Whyman,
28th June 2020
Adam was a very approachable and helpful from start to finish. Wouldn’t hesitate to purchase from them again.
Mr Vincent Tray,
28th July 2020
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4.9/5 rating

Outstanding
- based on 54 reviews in the last 3 months
1353 total active reviews
100% of customers would recommend to their family and friends

Latest Testimonials

I'd recommend Audi Approved Colchester to anyone because my experience was made to feel effortless, as well as purchasing a lovely new car!
Miss Lauren Mallett,
25th April 2024
Paul was a great help and very easy to deal with. He made the experience very positive.
Mr Brewer,
25th April 2024
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4.7/5 rating

Outstanding
- based on 48 reviews in the last 3 months
682 total active reviews
96% of customers would recommend to their family and friends

Latest Testimonials

Audi Approved Lowestoft were great because they were very polite and efficient and professional
Mr Kevin Gardener,
25th April 2024
I'd definitely recommend Audi Approved Lowestoft because they were superb to deal with- a service level that puts my local Audi dealer in Northern Scotland to shame
Mr Donald Sinclair,
25th April 2024
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3.6/5 rating

Good
- based on 1 review in the last 3 months
227 total active reviews
93% of customers would recommend to their family and friends

Latest Testimonials

I would not recommend Barons BMW Watford because there has been no post-sale follow up call, and I have no details of who to contact should I need roadside breakdown assistance.
Mr Robin Broughton,
8th July 2019
Barons BMW Watford were great because all the staff we met were genuinely helpful including receptionist, sales executive, manager and BMW genius.
Mrs W,
5th July 2019
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5/5 rating

Outstanding
- based on 1 review in the last 3 months
26 total active reviews
100% of customers would recommend to their family and friends

Latest Testimonials

Barons MINI Kentish Town staff were good because they were friendly .understood my requirements and were knowledgeable of their products.
Baverstocks,
10th December 2018
I'd recommend Barons MINI Kentish Town because the team are extremley helpful , caring and clearly passionate about what they do .
Mr Alistair Neil,
2nd February 2019
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4.3/5 rating

Very Good
- based on 1 review in the last 3 months
77 total active reviews
100% of customers would recommend to their family and friends

Latest Testimonials

I'd recommend Barons MINI Watford because we received exemplary service. Eeverything about the vehicle and the finance options were clealry explained
Mrs Amanda Fernando,
10th June 2019
I had a great experience at Barons MINI Watford because know I good service in the Sales and Service departments. Thank you.
Ms Susan Banks,
2nd July 2019
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