Hendy SEAT CUPRA Brighton
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About Hendy SEAT CUPRA Brighton
Hendy SEAT in Brighton is located on Carden Avenue next to Asda Brighton Hollingbury Superstore and just off the A27 so is easily accessible for motorists across East Sussex. They sell new SEAT models including the Mii, Leon, Arona, Ibiza, Cupra, Ateca, Toldeo and Alhambra and they also stock a number of quality used SEAT models. Hendy SEAT Brighton are proud supporters of the Motability scheme and offer the option to choose a SEAT model through this. Part of Hendy Group ( a new and used dealership group with 12 motor franchises at 25 locations across the South Coast, established since 1859) Hendy SEAT Brighton also offers a range of Aftersales services including servicing, MOTs, repairs and parts.
Hendy SEAT CUPRA Brighton were helpful because they had a car I wanted.
The experience with the car and salesperson Kevin Goodwin was perfect. I travelled down from North Yorkshire by train and arrived on site not knowing what Kevin looked like since the communication was email/phone. When walking into the showroom, I was clearly lost and no member of staff offered 'Can I help you?' All seemed to carry on with their heads into computers when a potential customer was waiting around. Disappointed with this aspect and attention to customer service is clearly needed. I eventually walked around and had to ask for Kevin.
Kevin Goodwin made the process very simply and quick which is exactly what I wanted since I had a very long drive home. Customer service is so very important and yet Kevin seemed to be the only person that had this in mind.
My experience at Hendy SEAT CUPRA Brighton could have been better because I would have expected a full set of car mats when I spend £18,000 and not have the passenger side mat missing. Also a damaged alloy wheel upon delivery of vehicle which they just keep fobbing me off and not getting sorted.
I was pleased with Hendy SEAT CUPRA Brighton and would recommend them because they are very reasonable, polite, helpful.
Hendy SEAT CUPRA Brighton were great because both manager Aaron and salesman Aaron were helpful. Salesman Aaron took the time to go through two different cars so we could make an informed decision on which one to purchase. Nothing was too much trouble for Aaron and he helped us to make the right choice for us.
Hendy SEAT CUPRA Brighton were great because I'd never bought a car without actually seeing it in person or test driving it before. But as I live in Derbyshire this wasn't possible. Larry was really good at talking me through the procedures and sent a live video of the car. He was very reassuring and patient, answering any questions I had and allaying any worries all through the process. I would use Hendy for follow up work based on my buying experience, but again this is not practical due to where I live. The only real disappointment I had was that the car had not been properly valleted and didn't have the feel of a newly bought car. Other than that I was completely satisfied with the experience of buying from Hendy
