Carbase
About Carbase
Carbase is a family-run business based in Somerset with four used car and van dealerships across the county. As Bristol’s largest used car supermarket, they frequently stock used cars and vans from a huge range of reputable brands such Alfa Romeo, Honda, Nissan, Vauxhall, Volkswagen, BMW, Citroen, Renault, Toyota and many more with styles ranging from small city cars to 4x4s and SUVS.
Carbase offer low cost car servicing, MOTs, tyres and batteries from their dedicated autocentres and as an RAC Approved Dealer, the technicians carrying out work on your vehicle are all inevitably RAC Approved so customers can rest assured that their car or van is in safe hands.
Total Active Reviews:
27285
Latest Testimonials
Will definitely not be using Carbase again which is a shame as last time we had a really good experience buying from them. Car was advertised as having Apple Car Play but this wasn’t activated and therefore cannot use - to get activation requires £240 of work from Seat dealer. Attitude was fairly patronising when I identified this issue the day after purchase and salesperson suggested multiple times that I just needed to use a cable to connect phone to car despite my asserting that it needed an activation code. Once we established that I was right an activation code was needed I was advised to get a quote from a Seat dealer for this and they would speak to aftercare team to resolve the issue. I provided the quote the same working day and Carbase then took three weeks to give me any kind of response despite my chasing three times during that period. Eventually replied saying that despite agreeing they had advertised the car as having Apple car play they would not be paying for it. If I was being cynical I would suggest waiting me out to ensure we were out of the 14 day return period. Honestly I think this is false advertising and so I am seeking legal advice on how to proceed with the issue. Car interior wasn’t very clean also. Overall very disappointed by the whole experience and would rather spend my money elsewhere.
Mrs M,
17th October 2023
I'd recommend Carbase Brent Knoll to anyone because they are professional, non 'pushy' yet informative.
Particular thanks to Will, for his patience & explaining different aspects throughout our purchase of our Hyundi I 10.
Just one thing, I would like to mention is about engaging the clutch when starting the vehicle--- not everyone knows this !!
Mrs Stephanie Fuell,
9th October 2023
Latest Testimonials
Phil was great and I enjoyed dealing with him. Thank you.
Mrs Christina Scott,
27th April 2024
Happy with overall experience. Good choice of vehicles, clear explanations throughout and excellent friendly service from Phil in particular
Mr Carey Gilliland,
26th April 2024
Latest Testimonials
The staff at Carbase Westbury were good because they were friendly and helpful, it was my first time buying a car and they answered all of my questions and were very patient with me
Miss Hannah Seirlis,
23rd July 2022
Carbase Westbury were fantastic because they gave me a good service
Mrs Danai Kanyimo,
19th July 2022
Latest Testimonials
My experience at Carbase Lympsham was positive because they was very polite and very helpful and friendly
Mr Anthony H,
27th April 2024
Amazing service very friendly and helpful no complaints at all, they went above and beyond
Miss Sinade Goldsmith,
26th April 2024
Latest Testimonials
I would certainly recommend Carbase to a friend. The purchase, together with the part exchange of my present car,
was seamless. Nathan, James and Andrew were very personable and professional, making the whole process rather enjoyable. Thank you.
Mr Malcolm D,
26th April 2024
I'd endorse Carbase Weston Super Mare because I was kept informed at every stage, felt no pressure, the car was a good price, James was a pleasure to deal with.
Mrs F,
28th April 2024
Latest Testimonials
I'd recommend Vanbase Bristol because price and service
,
27th April 2024
Steve who we dealt with and the team where incredible to deal with
Polite
Nothing was a problem and a great laugh
We will
Be back for more vans
Mr James Burt,
26th April 2024
