Waylands - Volvo Cars Oxford
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- Based on 84 verified purchases in the last 3 months
Waylands - Volvo Cars Oxford Verified Purchases
Total Active Purchases:
1449
(Verified: 1449)
I would not recommend Waylands Oxford because I have had to raise a complaint regarding issues of charging , and a car not functioning and not fit for purpose . I have no further support -deeply unhappy
Hi Sarah,
Thank you for your feedback, and we’re very sorry to hear how unhappy and unsupported you have felt regarding the issues with your vehicle and charging concerns. We completely understand how frustrating this situation must have been for you, particularly when you have felt the need to raise a formal complaint.
We appreciate you taking the time to speak with our Sales Manager this morning, and we’re pleased that you were able to have a positive conversation and agree on the next steps moving forward. We are committed to supporting you through this process and working towards a satisfactory resolution.
Once again, we apologise for the experience you’ve had so far and thank you for giving us the opportunity to address your concerns.
Kind regards,
Waylands Volvo Oxford
My experience at Waylands Oxford was positive because I was treated courteously, was able to ask any questions, and take a test drive.
Hello Chris,
Thank you for sharing your wonderful experience at Waylands Oxford! We're happy to hear that our team made you feel welcome and supported throughout the process. Your satisfaction is our top priority, and we're grateful you chose to share it with us.
Kind regards, Waylands Volvo Oxford
The experience at Waylands Oxford was fantastic because Louise our rep was great, the showroom felt very high end and we were well taken care of at every stage. Even the mechanics I met were charming. A top experience all round and we are delighted with our new car.
Hello Miss C,
Thank you for sharing your wonderful experience at Waylands Oxford! We're so happy to hear that Louise provided excellent service, and that you felt well taken care of throughout the process. It's great to know that our showroom impressed you, and we're delighted to have helped you find a new car - thank you for choosing us!
Kind regards, Waylands Volvo Oxford
Hello Benjamin,
Thank you so much for your brilliant rating. Please contact us directly if there is anything else we can help with.
Kind regards, Waylands Volvo Oxford
Waylands Oxford staff were good because Nick was extremely attentive from start to finish. He explained everything well and nothing was too much trouble.
Hello customer,
We're glad to hear that Nick provided excellent service during your visit, taking the time to explain things clearly and being accommodating with any requests you had. We'll make sure to pass on your positive feedback about his attentiveness.
Kind regards, Waylands Volvo Oxford
Hello Andrew,
Thanks for your 4 star review. We know perfection is difficult to achieve, but can you help us understand how we can get there? If so, please contact the dealership directly.
Kind regards, Waylands Volvo Oxford
Contact
Location
Hours
Open - Closes 6:00pm
Friday
8:00am - 6:00pm
Saturday
8:30am - 5:00pm
Sunday
11:00am - 4:00pm
Monday
8:00am - 6:00pm
Tuesday
8:00am - 6:00pm
Wednesday
8:00am - 6:00pm
Thursday
8:00am - 6:00pm
