Volkswagen Van Centre Birmingham
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- Based on 25 verified purchases in the last 3 months
Volkswagen Van Centre Birmingham Verified Purchases
Total Active Purchases:
116
(Verified: 116)
Fantastic support in supplying 3 x vans at such short notice. Excellent customer care from Jay and Dave. Will definitely use Swansway Birmingham for our next pruchase.
I would not recommend Volkswagen Van Centre Birmingham. The salesman I dealt with, Max, didn’t listen to any of my requests and even laughed when I suggested a full tank of fuel after paying full price.
For collection, he arranged to meet me for the handover at 11am, but he was with another customer until 12, when his manager had to step in so I could finally collect the vehicle.
The vehicle’s battery then died within 24 hours of arriving home, and I’ve had to buy a replacement at a cost of £130. It was also supplied unfinished, with panels missing from the inside rear, which I was not told about at collection.
I have since been unable to get hold of Dave, the manager, who told me to contact him personally if I needed any further assistance.
It’s a lovely vehicle, but this was genuinely the worst experience I’ve ever had buying one.
At one point I spoke to Jane, who was very helpful, and I would happily buy a vehicle from her. It’s a shame she wasn’t involved in this purchase.
The experience at Volkswagen Van Centre Birmingham was excellent because the curtesy and kindness of the staff, Darren and his manager was exemplary. Everything was explained in detail and all documentation was completed in a very careful manner. I have bought many vehicles in my time but the service given the staff there was perfect in every way. The vehicle was also beautifully prepared. I would definitely recommend the VW Birmingham Van Centre and use the Company again in the future.
The experience at Volkswagen Van Centre Birmingham was good because the staff were patient and knowledgeable
There were no issues and everything that was promised was given and Darren was available before and after the sale for any questions
I was happy with the service at Volkswagen Van Centre Birmingham because they went the extra mile . Support every step reassured us with what may have seemed daft questions and if the journey in the cali is as smooth as the purchase then we’re in for a great ride.
Contact
Location
Hours
Closed
Saturday
9:00am - 3:00pm
Sunday
Closed
Monday
9:00am - 6:00pm
Tuesday
9:00am - 6:00pm
Wednesday
9:00am - 6:00pm
Thursday
9:00am - 6:00pm
Friday
9:00am - 6:00pm
