Vertu Volkswagen Leeds

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verified label
4.5/5 rating

Outstanding

- Based on 36 verified purchases in the last 3 months

Vertu Volkswagen Leeds Verified Purchases

89
Overall
Satisfaction
95
Would
Recommend
383
Total
Purchases

Total Active Purchases:

383

(Verified: 383)

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My experience at Vertu Volkswagen Leeds

I was happy with the service at Vertu Volkswagen Leeds because Shane was very patience as I was making my mind up. And very attentive nothing seemed too much trouble for him.

Mrs Helen Milner
02/07/25
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Reviewed on JudgeService

Vertu Volkswagen Leeds's Reply

Hello Helen,

Thank you for taking the time to share your positive experience at Vertu Volkswagen Leeds, we're thrilled to hear that Shane provided exceptional service, being patient and attentive throughout your visit, it's great to know that our team is making a difference in helping customers make informed decisions.

Kind regards, Dawn.

02/07/25
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My experience at Vertu Volkswagen Leeds

Good all round service

Mr Raymond Fuller
27/06/25
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Reviewed on JudgeService

Vertu Volkswagen Leeds's Reply

Hello Raymond,

Thank you for taking the time to share your feedback about our car dealership service, we're thrilled to hear that you've had a good experience with us and appreciate the efforts of our team in providing a positive experience.

Kind regards, Keith.

27/06/25
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My experience at Vertu Volkswagen Leeds

My experience at Vertu Volkswagen Leeds was positive because kane was very helpful

Mr Steven Ryan
26/06/25
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Reviewed on JudgeService

Vertu Volkswagen Leeds's Reply

Hello Steven,

Thank you for taking the time to share your feedback about your recent visit to Vertu Volkswagen Leeds, we're thrilled to hear that Kane provided you with excellent service and made a positive impact on your experience, we'll be sure to pass on your kind words to our team.

Kind regards, Liza.

26/06/25
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My experience at Vertu Volkswagen Leeds

My experience at Vertu Volkswagen Leeds could have been better because
there appears to be one process for trade in check list and another for the purchase of pre owned non VW stock. DIY for the service records, no manual (£80) for a replacement from Landrover. The sales staff were great and tbf so is the vehicle I bought. It’s the little things other dealerships I have dealt with before do it better.

Mr V
25/06/25
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Reviewed on JudgeService

Vertu Volkswagen Leeds's Reply

Hi Malcolm, Thank you for taking the time to leave a review regarding your experience with Vertu Motors Volkswagen Leeds. We are happy to hear you were happy with the level of service you received from the sales staff, I am sorry that your experience has left you feeling this way regarding the check lists, If there is anything you would like to discuss further, we can be contacted on digitalcustomerexperience@vertumotors.com. Please quote ref VM 3MV2506 Kind regards, Keith

25/06/25
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My experience at Vertu Volkswagen Leeds

I'd recommend Vertu Volkswagen Leeds to a friend because it was a great experience

Mr Vilyati Singh
25/06/25
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Reviewed on JudgeService

Vertu Volkswagen Leeds's Reply

Hello Vilyati,

Thank you for taking the time to share your positive review of Vertu Volkswagen Leeds - we're thrilled to hear that your experience with us was great and that you would recommend us to a friend, we'll pass on your kind words to our team who will be delighted to know their hard work has made a difference in your visit.

Kind regards, Keith.

25/06/25
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My experience at Vertu Volkswagen Leeds

The staff at Vertu Volkswagen Leeds were good because they kept in touch were extremely helpful and efficent

Mr Matt Hockin
24/06/25
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Reviewed on JudgeService

Vertu Volkswagen Leeds's Reply

Hello Matt,

Thank you for taking the time to share your positive experience with our team at Vertu Volkswagen Leeds, we're thrilled to hear that our staff kept in touch, were extremely helpful and efficient, it's great to know that their dedication and commitment to customer satisfaction have made a positive impact on your visit.

Kind regards, Keith.

24/06/25

Contact

0113 853 2647

Location

Car Dealer, Vehicle Repair, Used Car Dealer, and Volkswagen Dealer in Leeds, UK

West, Elland Road,

Leeds,

LS11 8TU, UK

Hours

Closed


Friday

9:00am - 6:30pm

Saturday

9:00am - 5:00pm

Sunday

Closed

Monday

9:00am - 6:30pm

Tuesday

9:00am - 6:30pm

Wednesday

9:00am - 6:30pm

Thursday

9:00am - 6:30pm