Vertu Volkswagen Harrogate

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verified label
4.7/5 rating

Outstanding

- Based on 29 verified purchases in the last 3 months

Vertu Volkswagen Harrogate Verified Purchases

94
Overall
Satisfaction
95
Would
Recommend
369
Total
Purchases

Total Active Purchases:

369

(Verified: 369)

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My experience at Vertu Volkswagen Harrogate

The experience at Vertu Volkswagen Harrogate was fantastic! This is the second car that I've purchased through them which is testimony of the value that I place on their great customer service. I'd like to call out the service provided by Euan who, throughout the process, provided an exceptional level of service.

Mr James Marr
01/04/26
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Reviewed on JudgeService

Vertu Volkswagen Harrogat...'s Reply

Hello James,

We're happy you had a fantastic experience at Vertu Volkswagen Harrogate! We're proud to have been able to provide great customer service for your second purchase with us. Thanks for recognizing Euan's excellent work - we'll make sure he knows his efforts haven't gone unnoticed.

Kind regards, Keith.

01/04/26
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My experience at Vertu Volkswagen Harrogate

I was pleased with Vertu Volkswagen Harrogate and would recommend them because. Professional yet friendly to deal with. Understood our requirements regarding the vehicle. No pressure sales.Given time to discuss and ask questions . Everything we wanted to know explained very clearly.

Mr T
27/03/26
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Reviewed on JudgeService

Vertu Volkswagen Harrogat...'s Reply

Hello Mr T,

Thank you for taking the time to share your positive experience at Vertu Volkswagen Harrogate! We're truly happy to hear that our team provided a professional yet friendly service, understood your requirements, and gave you the space to ask questions without any pressure sales.

Kind regards, Matthew.

27/03/26
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My experience at Vertu Volkswagen Harrogate

I was over 4 hours(220 miles) away from the garage, so wanted to purchase an ex demonstrator 'remotely' and then pick it up. Euan was very helpful, even recording a short video to show me the cars condition. All the paperwork/finance was done via email and phone. From contacting the dealership to collecting the car only took 9 Days, overall a very smooth transaction. There was a small issue with the car on collection (Wiper adjustment) but the service team took care of that in less than an hour, and I was soon on my way. Everyone I spoke to during the process were helpful and friendly, would happily recommend.

Mr Daryl H
27/03/26
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Reviewed on JudgeService

Vertu Volkswagen Harrogat...'s Reply

Hello Daryl,

We're so happy to hear about your positive experience with us! We're glad Euan could provide you with a personalized video tour of the car, making the buying process smoother for you. It's great to know that our team was able to quickly resolve any issues and get you on the road in no time.

Kind regards, Matthew.

27/03/26
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My experience at Vertu Volkswagen Harrogate

I was pleased with Vertu Volkswagen Harrogate and would recommend them because they were very enthusiastic about their brand and also very helpfull. I am delighted with our new iD3 and I am finding it to be the easiest car to drive ever in my long driving career

Mrs Hilary Taylor
27/03/26
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Reviewed on JudgeService

Vertu Volkswagen Harrogat...'s Reply

Hello Hilary,

We're truly happy you had a great experience at Vertu Volkswagen Harrogate! It's fantastic to hear that our team was enthusiastic about their brand and helpful throughout your purchase. We're also delighted you're enjoying your new iD3 and finding it easy to drive - we're proud to have played a part in making your car-buying journey so smooth!

Kind regards, Kerry.

27/03/26
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My experience at Vertu Volkswagen Harrogate

Vertu Volkswagen Harrogate staff member John was relaxed, friendly and helpful . No pressure or rush took time to answer questions and helped me buy a car which suits me . Thank you .

Anonymous
19/03/26
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Reviewed on JudgeService

Vertu Volkswagen Harrogat...'s Reply

Hello Anonymous,

We're glad to hear that John made your experience at Vertu Volkswagen Harrogate so enjoyable! It's great to know he was able to take the time to answer all your questions and help you find a car that suits your needs. We appreciate your feedback and will keep it in mind as we strive to provide excellent customer service.

Kind regards, Liza

20/03/26
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My experience at Vertu Volkswagen Harrogate

Vertu Volkswagen Harrogate were great because they were knowledgeable and efficient

Mrs B
19/03/26
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Reviewed on JudgeService

Vertu Volkswagen Harrogat...'s Reply

Hello Mrs B,

Thank you for taking the time to share your positive experience with us at Vertu. We're so happy to hear that our team was able to provide you with the knowledge and efficiency you needed.

Kind regards, Liza

19/03/26

Contact

01423 296270

Location

Car Dealer, Car Repair And Maintenance Service, Used Car Dealer, and Volkswagen Dealer in Knaresborough, UK

St James Retail Park, James Retail Park,

Grimbald Crag Road, Knaresborough,

HG5 8PY, UK

Hours

Open - Closes 6:30pm


Thursday

9:00am - 6:30pm

Friday

9:00am - 6:30pm

Saturday

9:00am - 5:00pm

Sunday

Closed

Monday

9:00am - 6:30pm

Tuesday

9:00am - 6:30pm

Wednesday

9:00am - 6:30pm