Vertu Renault Exeter
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- Based on 61 verified purchases in the last 3 months
Vertu Renault Exeter Verified Purchases
Total Active Purchases:
3899
(Verified: 3899)
I was happy with the service at Vertu Renault Exeter because everybody was friendly and welcoming. Dani from the sales team was lovely, and very patient with any questions I had.
Hello Rosie,
We're truly happy to hear you enjoyed your experience at Vertu Renault Exeter, and we appreciate your kind words about our staff, particularly Dani from the sales team. We'll make sure to pass on your positive feedback to help us continue providing excellent service to all our customers.
Kind regards, Kerry.
A Captured Motorist
It was enjoyable walking into the showroom at Renault Exeter looking around at stunning cars behind and before me.
I'd driven from Yeovil especially to see a car I'd first viewed in Auto Trader. A Renault Captur in flame red with a black roof. It was said to be economical, reliable, and with the top GT trim for its year- very comfortable.
It was indeed captivating for someone whose previous car boasted a CD player!
I spoke to Karen Evenden, who was courteous and professional. She showed me the car, and although second hand (2019 registration), it looked new - in showroom condition, with a relatively low mileage of 32,000.
Rain was pouring down during the test drive, but the car handled well. I had taken a Renault Captur for a test drive nearer to home, but I preferred the power of the diesel engine compared to the smaller petrol engine of before.
Besides, my wife and I are now young retirees. We spend a lot of time on longer journeys, travelling motorways and 'A' roads to see family members. So it's the most economical option too, And being Ulez friendly it's even good for the environment.
Karen adeptly answered my questions in the car and back in the showroom. She systematically went through the deal, which included part exchange. A few days later I was back to take possession.
I thoroughly enjoyed driving my new vehicle back to Yeovil, putting it through it's paces and testing out as many gadgets as I could!
My wife has also enjoyed driving the Captur and found it to be responsive. She thought it was one of those cars where you find yourself driving more quickly than you realise, because the engine is so willing.
Within a couple of weeks I had driven on motorways and in dense London traffic and the Captur served me well.
I decided I didn't want a couple of additional warranties I'd taken out at the point of sale. But these came with a cooling off period and I received a full refund through the efficient Karen.
But I am certainly keeping the car!
Good afternoon. Thank you so much, David, for sharing such a rich and heartfelt review of your experience at Renault Exeter!
We’re absolutely delighted that your journey from Yeovil led you to the perfect Captur—and in flame red with a black roof, no less! It’s fantastic to hear how well the car has suited your lifestyle, especially for those longer journeys with your wife. The GT trim, diesel engine, and ULEZ compliance make it a smart and stylish choice, and we’re thrilled it’s living up to expectations.
Karen will be especially pleased to read your kind words. Her professionalism and attention to detail clearly made a lasting impression, and we’re proud to have her on the team. It’s also great to know that the post-sale support, including the warranty refund, was handled smoothly.
Wishing you and your wife many more enjoyable miles and memorable road trips in your Captur. If you ever need anything, we’ll be ready to welcome you back! Kind regards, Kerry
My experience at Vertu Renault Exeter was memorable because of the outstanding service from Karen Evenden
Hello Elizabeth,
We're glad to hear that our team member Karen provided you with an exceptional experience, and we're grateful for your loyalty to Vertu Renault Exeter. It's customers like you who make it all worthwhile, and we look forward to serving you again in the future.
Kind regards, Kerry.
My experience at Vertu Renault Exeter was cracking because the staff were very friendly and easy to talk to
Thank you for taking the time to leave a review regarding your experience with our Team at Vertu Renault Exeter. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Dawn
Good morning Ivan. Thank you for taking the time to leave a review regarding your experience with our sales Team at Vertu Motors Renault Exeter. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Keith
I was pleased with Vertu Renault Exeter and would recommend them because they are very professional and customer focussed
Thank you for taking the time to share your positive experience with us! We're delighted to hear that our team at Vertu Renault Exeter provided a professional and customer-focused service, which is exactly what we strive for.
Kind regards, Keith.
Contact
Location
Hours
Closed
Friday
9:00am - 6:30pm
Saturday
9:00am - 5:00pm
Sunday
Closed
Monday
9:00am - 6:30pm
Tuesday
9:00am - 6:30pm
Wednesday
9:00am - 6:30pm
Thursday
9:00am - 6:30pm
