Vertu Ford Newcastle
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- Based on 49 verified purchases in the last 3 months
Vertu Ford Newcastle Verified Purchases
Total Active Purchases:
624
(Verified: 624)
My experience at Vertu Ford Newcastle was positive because of the professional and friendly, no nonsense service that I received.
Hello Roger,
Thank you for taking the time to share your great experience with us! We're glad to hear that our team provided you with a professional and friendly service.
Kind regards, Liza
I was pleased with Vertu Ford Newcastle and would recommend them because the service was top drawer and Lee could not have been more helpful or attentive, and he made the process so smooth for me.
Hello Connor,
Thank you for taking the time to share your positive experience at Vertu Ford Newcastle! We're delighted to hear that Lee provided exceptional service and helped make the process smooth for you. Your satisfaction is our top priority, and we're grateful for customers like you who appreciate the effort we put in to deliver a great customer experience.
Kind regards, Keith.
I would not recommend Vertu Ford Newcastle because I would not recommend this dealership based on my recent experience. Within 9 days of purchase, the vehicle developed faults which appear to be worsening, particularly affecting driving and braking. The handling of the situation has been frustrating, with delays in support and initial difficulty in providing a courtesy car, despite the impact on my ability to get to work. Overall, the experience has not met expectations in terms of vehicle quality or customer service.
Hello Elle Louise,
Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth.
Kind regards, Keith.
I was happy with the service at Vertu Ford Newcastle because the salesperson was excellent and the trade in price was perfect
Hello Robert,
We're happy you had a great experience at Vertu Ford Newcastle! We're proud of our team for providing excellent service, and we're glad to hear that your trade-in price met your expectations.
Kind regards, Vertu Ford Newcastle.
Danielle
I was pleased with Vertu Ford Newcastle and would recommend them because from start to finish of the vehicle purchase everything was handled perfect.
Hello Jake,
Thank you for taking the time to share your positive experience with us! We're really glad to hear that our team at Vertu Ford Newcastle provided a seamless service throughout your vehicle purchase. We appreciate your recommendation and are glad we could make your experience so smooth.
Kind regards, Matthew.
The experience at Vertu Ford Newcastle was fantastic because We were made to feel wecome from the moment we came to the moment we left, the attention to detail was first class and nothing was to much to ask, we feel very positive about our experience with Vertu and teh samesman Lee was very very helpful, we will definately doing business again.
Hello Jeffrey,
We're glad you had a fantastic experience at Vertu Ford Newcastle! It's great to hear that our team made you feel welcome from start to finish, and Lee's helpfulness played a big part in making your visit so positive.
Kind regards, Kerry.
Contact
Location
Hours
Closed
Friday
9:00am - 6:30pm
Saturday
9:00am - 5:00pm
Sunday
Closed
Monday
9:00am - 6:30pm
Tuesday
9:00am - 6:30pm
Wednesday
9:00am - 6:30pm
Thursday
9:00am - 6:30pm
