Vertu BMW Motorrad Rotherham
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- Based on 10 verified purchases in the last 3 months
Vertu BMW Motorrad Rotherham Verified Purchases
Total Active Purchases:
31
(Verified: 31)
I would not recommend Vertu BMW Motorrad Rotherham because the buying experience was rushed. No paperwork explained, no introduction to aftersales. The bike was registered with DVLA in the wrong name. The paperwork and Datatag registration is in the wrong name. 10 days later I'm left to sort it out with no help from the dealership.
Dear Mr Rowlands. Thank you for your review. We are sorry to learn your initial experience left you feeling this way. I have sent updated documentation and our admin team have updated your datatag. We sincerely apologise for any inconvenience. If there is anything I can help you with further please do not hesitate to contact me directly at the dealership or via email at Matthew.Parks@vertumotors.com Kind regards, Matthew Parks – Branch Manager
I'd endorse Vertu BMW Motorrad Rotherham because really friendly staff , very knowledgeable about the bikes on sale , nothing is too much trouble for these guys
Hi David,
We're thrilled to hear that you've had a positive experience with our team at Vertu BMW Motorrad Rotherham, finding them to be extremely friendly and knowledgeable about the bikes we have available, and that they went above and beyond to ensure your visit was helpful and trouble-free - thank you for taking the time to share your kind words!
Thanks from Keith.
My experience at Vertu BMW Motorrad Rotherham could have been better because it doesn’t have the family feel that jefferies had. the seat on my motorcycle is too low for me and when i mentioned it no offer to swap it with another bike was made,jefferies would have swapped it for me.
Good morning Jonathan. Thank you for leaving us 5 stars. We're glad to be of service to you. Kind regards, Dean
Good morning Gary. Thank you for taking the time to leave us a review - We strive to provide the best possible experience for our clients, therefore would like to address any dissatisfaction you may have If there is anything you would like to discuss further, we can be contacted on digitalcustomerexperience@vertumotors.com. Please quote ref JS2GJ2104 Kind regards, Dean
Vertu BMW Motorrad Rotherham was very easy to deal with - in particular Stuart Allinson was very knowledgeable and helpful. The bike was well prepped and after sales service meant any niggles were resolved quickly.
We're thrilled to hear that you had a positive experience at our Vertu BMW Motorrad Rotherham dealership, particularly with Stuart Allinson's exceptional knowledge and assistance, as well as the thorough preparation of your bike and prompt resolution of any issues post-sale. We'll be sure to pass on your kind words to Stuart and the rest of the team, who are committed to providing an outstanding customer experience.
Kind regards, Matthew
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Contact
Location
Hours
Closed
Friday
9:00am - 6:30pm
Saturday
9:00am - 5:00pm
Sunday
Closed
Monday
9:00am - 6:30pm
Tuesday
9:00am - 6:30pm
Wednesday
9:00am - 6:30pm
Thursday
9:00am - 6:30pm
