Vertu SKODA Derby
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- Based on 30 verified purchases in the last 3 months
Vertu SKODA Derby Verified Purchases
Total Active Purchases:
753
(Verified: 753)
Car was prepped above expectation. Unfortunately the service warning due was not reset when delivered.
Hi Eamon,
Thank you for your feedback. I’m really pleased to hear the car was prepared to such a high standard, although I’m sorry the service warning wasn’t reset before delivery.
If this has not been resolved, please reach out to us via digitalcustomerexperience@vertumotors.com with reference JS4ES2605
Kind regards,
Danielle
I'd definitely recommend Vertu Škoda Derby because they had the car that I wanted at price that was reasonable and offered a friendly service.
Hello,
We're glad to hear that our team at Vertu Škoda Derby provided you with a great experience, from finding your desired vehicle to offering a friendly service.
Kind regards, Selina.
I'd recommend Vertu Škoda Derby to a friend because the staff are brilliant. Really welcoming and friendly we bought the car through Mark and then Charlotte for the handover.
Hello Jacob,
We're delighted to hear that our team at Vertu Škoda Derby provided you with an exceptional experience, making you feel welcome and valued! We'll make sure to pass on your kind words about Mark and Charlotte, who helped facilitate a smooth transaction.
Kind regards, Liza.
I was happy with the service at Vertu Škoda Derby because before we came to the showroom we were sent a short video of the car so we had a clear idea of what we were coming to see. The car lived up to expectations. Contact between Vertu Škoda and myself was prompt and efficient.
Hello Elizabeth,
Thank you for taking the time to share your positive experience with us at Vertu Škoda Derby! We're glad that our pre-visit video helped you feel prepared, and we're glad the car met your expectations.
Kind regards, Chloe
I was pleased with Vertu Škoda Derby and would recommend them because at first chris who sold me my car was dead helpful up until I completed a different survey for him. Upon collecting my car I pointed out numerous scratches on the car he said dont worry we will sort that for you. I agreed emailed him the pictures and he called me about the survey which I completed. I called him once to try and set up a date to which he said he would call me with some dates this was nearly 10 days ago
Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth. Kind regards, Dean
Vertu Škoda Derby were great because of friendly and helpful staff.
Hello Juliet,
We're delighted to hear that our team at Vertu Škoda Derby provided you with a great experience! It's fantastic to know that our staff made a positive impact on your visit.
Kind regards, Vertu Škoda Derby. Danielle
Contact
Location
Hours
Open - Closes 6:30pm
Tuesday
9:00am - 6:30pm
Wednesday
9:00am - 6:30pm
Thursday
9:00am - 6:30pm
Friday
9:00am - 6:30pm
Saturday
9:00am - 5:00pm
Sunday
Closed
Monday
9:00am - 6:30pm
