Stoke Audi

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verified label
4.9/5 rating

Outstanding

- Based on 153 verified purchases in the last 3 months

Stoke Audi Verified Purchases

98
Overall
Satisfaction
98
Would
Recommend
626
Total
Purchases

Total Active Purchases:

626

(Verified: 626)

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My experience at Stoke Audi

I'd recommend Stoke Audi to a friend because I can honestly say I received the highest level of customer service by Gemma. From the first telephone enquiry right through to the handover and beyond. Gemma was highly professional, helpful, very well informed, patient and incredibly efficient. She helped me make informed decisions at my own pace and provided me with all the advice and help I needed . On the handover I was blown away , there wasn’t anything she didn’t know about the SQ6. Outstanding. Thank you .!

Mrs Michelle Rose
22/05/26
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Reviewed on JudgeService

Stoke Audi's Reply

Thank you for your wonderful feedback. We’re delighted to hear you had such a positive experience at Stoke Audi and that Gemma provided you with outstanding service from your first enquiry through to handover of your SQ6. We really appreciate your recommendation and will make sure Gemma sees your kind words. Enjoy your new car!

22/05/26
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My experience at Stoke Audi

Guy who I dealt with when collecting my car was as efficient as possible the only thing that needs to be changed is signing my name using a mouse

Mr Glyn Scarbrough
21/05/26
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Reviewed on JudgeService

Stoke Audi's Reply

Thank you for your feedback. We’re glad to hear the handover process was efficient when collecting your car. We also appreciate your comment regarding the digital signing process using a mouse, and we’ll make sure this is passed on for review.

22/05/26
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My experience at Stoke Audi

Stoke Audi staff were good because of their no hassle but patient and knowledgeable attitude.
I found my salesman very polite and helped me from start to finish.

Mr Nigel Cookson
21/05/26
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Reviewed on JudgeService

Stoke Audi's Reply

Thank you for your feedback. We’re pleased to hear you had a positive experience at Stoke Audi and that the team provided a no-hassle, patient, and knowledgeable service throughout. It’s great to know your salesman supported you from start to finish. We really appreciate you taking the time to share this.

22/05/26
verified label
My experience at Stoke Audi

I was happy with the service at Stoke Audi because Alex was cordial funny welcoming and made my 19 year old daughter feel it was all about her - nothing better than giving a young woman staring out in life confidence - it’s priceless

Mr Edward Fisher
16/05/26
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Reviewed on JudgeService
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My experience at Stoke Audi

The Dealership was very smart and professional, we felt very well looked after whilst we viewed the car and all questions were answered quickly and on the spot. The salesman Sunny was very friendly, polite and professional and we did not feel pressured into making a decision and he gave us more than enough time to make all considerations before making the purchase. I would highly recommended Swansway Audi Stoke. The whole process was easy and with great service. Thank you to the team!

Mr Kieran C
16/05/26
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Reviewed on JudgeService
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My experience at Stoke Audi

I was pleased with Stoke Audi and would recommend them because we received honest, reliable information. All our questions were answered. Top class service from a lovely guy. Really pleased thank you and can’t wait to pick up the car.

Mrs Lisa Allen
14/05/26
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Reviewed on JudgeService

Stoke Audi's Reply

Great to hear you had such a positive experience at Stoke Audi. Really good to know you received honest, reliable information and that all your questions were answered clearly — that kind of transparency makes a big difference. Glad you felt looked after and had top-class service from the team. Hope you enjoy picking up your new car!

15/05/26

Contact

01782 488198

Location

Audi Dealer and Car Dealer in Stoke-on-Trent, UK

Stanley Matthews Way, Trentham Lakes,

Stoke-on-Trent,

ST4 4DD, UK

Hours

Open - Closes 7:00pm


Friday

8:30am - 7:00pm

Saturday

9:00am - 5:00pm

Sunday

11:00am - 5:00pm

Monday

8:30am - 7:00pm

Tuesday

8:30am - 7:00pm

Wednesday

8:30am - 7:00pm

Thursday

8:30am - 7:00pm