Stebbings Car Superstore

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4.5/5 rating

Outstanding

- Based on 77 verified purchases in the last 3 months

Stebbings Car Superstore Verified Purchases

89
Overall
Satisfaction
92
Would
Recommend
2,600
Total
Purchases

Total Active Purchases:

2600

(Verified: 2600)

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My experience at Stebbings Car Superstore

I would not recommend Stebbings Car Superstore because I found the attitude to selling vehicles was very “high quantity, low quality”… which is unnacceptable for even a “car supermarket”

You are selling vehicles…regardless of make or scale of performance they are to be relied on and cherished by owners. I found that even my salesman hadn’t properly inspected and ensured my vehicle was spotless both inside and out.. to be specific…
The interior was so dirty (hadn’t even been cleaned, to the point I thought the “P” parking break button had worn away and needed replacing. After cleaning the car with some basic cleaning equipment I realised it was just dirt on the button.
Furthermore, dimples all over the bodywork, every time I spotted one, another would appear from a different angle.,, this should have been inspected and sorted at the least prior to viewing.
Wheels and alloys in terrible condition… again as a large dealership you should have pride in presenting at minimum a clean and tidy car.

Finally, and this is the cherry on top. I took my vehicle for an inspection based on what I had seen so far at my local specialist and found within two minutes, battery needed replacing, which was causing electrical faults with breaking and SOS call out system which I’m hoping will at the very least be covered with my warranty for 3 months.


In summary, as a first time customer, I’m immensely disappointed in the attitude and attention to detail by stebbings, the salesman was polite and frank with me which, to an extent i appreciated… but the line is blurred between honesty and just not caring if a vehicle sells because what you see is what you get. Especially when someone is forking out circa 20k for a car like I did! Thank god I did not finance it as I wouldn’t want monthly payments on a vehicle which I’m having so many issues with after a month of ownership.

To prospective buyers! - Stebbings do offer a competitive price. As a car supermarket would… but for reassurance and sound of mind. I would absolutely spend the extra in future to buy from a more reputable dealer or main dealer where you know any vehicle that comes into their care is loved and revived to a fresh “like new” standard both cosmetically and mechanically. No one wants to spend thousands on a vehicle which is their pride and joy only to have their love tarnished with dents and engine/electrical faults.

Mr S
18/05/25
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Reviewed on JudgeService
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My experience at Stebbings Car Superstore

I'd recommend Stebbings Car Superstore to a friend because they are very helpful and knowledgeable. Always in good hands at Stebbings

Miss Rebecca Howell
13/05/25
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Reviewed on JudgeService
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Mr Richard Clarke
13/05/25
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Reviewed on JudgeService

Stebbings Car Superstore's Reply

Hi Richard
Thank you for your review. Stebbings pride ourselves on our vehicles and service, It has been a pleasure to have been of service and we look forward to seeing you in the future.
Kind Regards
Andrew Maddocks

13/05/25
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My experience at Stebbings Car Superstore

Stebbings Car Superstore were really helpful and I'd recommend them because there was a great choice of cars, nothing was too much trouble and everything went so smoothly.

Miss Karen Bushell
13/05/25
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Reviewed on JudgeService

Stebbings Car Superstore's Reply

Hi Karen
Thank you for your comments. Stebbings pride ourselves on our vehicles and service, It has been a pleasure to have been of service and we look forward to seeing you in the future.
Kind regards
Andrew Maddocks

13/05/25
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My experience at Stebbings Car Superstore

I'd suggest Stebbings Car Superstore to a friend because of good customer service.

Miss Amoy Dublin
12/05/25
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Reviewed on JudgeService

Stebbings Car Superstore's Reply

Hi
Thank you for your comments and continued custom. Stebbings pride ourselves on our vehicles and service. It has been a pleasure to have again been of service and we look forward to seeing you in the future.
Kind regards
Andrew Maddocks

13/05/25
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My experience at Stebbings Car Superstore

Stebbings Car Superstore staff were good because the staff were very friendly, the chap who dealt with my purchase called Dillon was very polite, could have a laugh with him and was eager and happy to answer any and all questions I had, and took his time explaining everything to me displaying a great level of patience and customer service.

Mr Reece Kidson
12/05/25
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Reviewed on JudgeService

Stebbings Car Superstore's Reply

Hi Reece
Thank you for your comments and continued custom. Stebbings pride ourselves on our vehicles and service. It has been a pleasure to have again been of service and we look forward to seeing you in the future.
Kind regards
Andrew Maddocks

13/05/25

Location

Hamlin Way,Hardwick Narrows,Kings Lynn,Norfolk,PE30 4NG

Hours