Stafford Audi
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- Based on 157 verified purchases in the last 3 months
Stafford Audi Verified Purchases
Total Active Purchases:
648
(Verified: 648)
I'd recommend Stafford Audi to anyone because from the first phone call to the handover of the vehicle everything was super professionally done. Georgina the sales executive made everything very easy, her eye for detail was excellent, all documents were correct and delivered promptly. I would recommend Georgina and the dealership without any reservation - excellent people.
Thank you for your wonderful feedback. We’re delighted to hear you had such a smooth and professional experience at Stafford Audi. It’s great to know Georgina made the process easy and handled everything with excellent attention to detail from your first call through to handover. We really appreciate your recommendation and kind words about both Georgina and the dealership.
My experience at Stafford Audi could have been better because due to after sales service was poor communication and manager Ryan took our dissatisfaction as a personal assault even though it was explained several times the frustration was not directed at him personally.
The car since purchase has been making a grinding noise and burning metal smell on braking when we have called several times with no callback even when promised we were eventually told to ring audi assist this is not the experience or service we expected from your group. No empathy shown no resolutions offered basically tough luck now you've hot our money.
Good Afternoon Karen, Thank you for your feedback. We have forwarded this information to senior management at the dealership. They have confirmed that your vehicle is under warranty, and since you are out of the area, you will need to schedule an appointment with your local Audi dealership. As a family-run business, we expect our staff and customers to engage with one another without the use of abusive language. We acknowledge your frustration, and for this, we sincerely apologise. Sharon - Swansway Motor Group
The staff at Stafford Audi were good because listened to what I wanted and matched it.
Thank you for your feedback. We’re pleased to hear the team at Stafford Audi listened to your needs and helped match you with the right vehicle. We really appreciate you taking the time to share your experience.
I'd recommend Stafford Audi because of their professionalism and excellent communication link, in particular Georgina Hazelgrove
Thank you for your kind feedback. We’re delighted to hear you would recommend Stafford Audi and that you were impressed with the professionalism and clear communication throughout. It’s great to know Georgina Hazelgrove provided excellent support, and we really appreciate you taking the time to share your experience.
I'd recommend Stafford Audi because it was a good experience
Thank you for your feedback. We’re pleased to hear you had a good experience at Stafford Audi and really appreciate your recommendation.
The experience at Stafford Audi was good because of the sales advisor Nick, he explained each step of the way and answered all questions I had. The test drive was nice and smooth, and kept me informed about progress accordingly. He was happy and engaging throughout the whole process and made it easy for me to decide in the end.
Thank you for your kind feedback. We’re delighted to hear you had a positive experience at Stafford Audi and that Nick supported you clearly through each step, keeping you informed and answering all your questions. It’s great to know the test drive and overall process felt smooth and easy, and we really appreciate you taking the time to share this.
Contact
Location
Hours
Open - Closes 7:00pm
Friday
8:30am - 7:00pm
Saturday
9:00am - 5:00pm
Sunday
11:00am - 5:00pm
Monday
8:30am - 7:00pm
Tuesday
8:30am - 7:00pm
Wednesday
8:30am - 7:00pm
Thursday
8:30am - 7:00pm
