Perrys Rotherham Vauxhall
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- Based on 39 verified purchases in the last 3 months
Perrys Rotherham Vauxhall Verified Purchases
Total Active Purchases:
635
(Verified: 635)
I would not recommend Perrys Rotherham Vauxhall because, information about car was wrong, ie didn't have two keys, salesman said he would sort it and has not been in touch as promised, car engine light came on less than 5 miles from dealership on collection so had to drive back, not happy with explanation of issue, been over a week and still haven't settled my outstanding finance on car I part exchanged, feel that they've got my money and now not interested anymore
Hello Anthony,
We are truly sorry to hear that your experience at Perrys Rotherham Vauxhall fell short of our usual standards. We understand how frustrating it must be to receive incorrect information about the car, not have the promised issues resolved in a timely manner, and now struggling with outstanding finance. Please know that we take full responsibility for these errors and are committed to making things right. If you could contact us at www.perrys.co.uk/feedback so we can look into this further and provide a suitable resolution, including settling your outstanding finance as soon as possible.
Kind regards, Perrys Rotherham Vauxhall.
Perrys Rotherham Vauxhall were great because the salesman Andy was very understanding, not pushy and extremely knowledgeable. Talk me through the process and I've come out with what I wanted. If I could I'd give Andy 10 stars himself. Thank you!
Thank you so much for your fantastic review and for choosing Perrys Rotherham!
We're absolutely delighted to hear that Andy provided you with such an understanding, knowledgeable, and pressure-free experience. We truly appreciate your kind words and are so glad you drove away with exactly what you wanted.
We'll be sure to pass on your 10-star compliment to Andy – he'll be thrilled! Thank you again for your feedback.
I'd suggest Perrys Rotherham Vauxhall to a friend because it was a pleasant and satisfactory visit.
Hi Keith,
Thank you for taking the time to leave us this feedback!
Please don't hesitate to get in touch if you need anything else, and have a great day!
Absolutely fantastic experience Amy issues dealt with extremely efficiently and everything fully explained
Thank you so much for your fantastic feedback Lynne! We're absolutely thrilled to hear you had such a positive experience at Perrys Aylesbury and that Amy dealt with your issues so efficiently and explained everything thoroughly.
We really appreciate you taking the time to share your kind words.
I'd definitely recommend Perrys Rotherham Vauxhall to friends and family because the customer service was excellent. No pressure to buy and felt really comfortable with Andy who sold us the car.
Hi Rebecca,
Thank you for taking the time to leave us this wonderful feedback! We love seeing recommendations like yours and will be passing your comments on to Andy and the Team at Rotherham!
We hope we can help you out again in the future, but until then…take care.
My experience at Perrys Rotherham Vauxhall could have been better because very enthusiastic sales pitch at test drive. Less so on collection Web site declaring car c@me with two keys, only one supplied,, salesman denied it was advertised as having two keys. Asked for quote fo4 second key,salesman promised but never came..
Hello Andrew,
We apologise that your experience at our Rotherham Vauxhall dealership fell short of expectations, particularly with regards to the sales pitch during the test drive and the discrepancy regarding the number of keys provided. We take full responsibility for the mistake and are truly sorry for any frustration or inconvenience this has caused. We would like to make things right by offering a complimentary second key for your vehicle, which should have been included as per our advertised specification. If you could please contact us at GroupCRM@perrys.co.uk so we can arrange this for you, we appreciate the opportunity to rectify the situation and ensure your satisfaction with your purchase.
Kind regards, Perrys Rotherham Vauxhall.
Contact
Location
Hours
Closed
Tuesday
9:00am - 6:00pm
Wednesday
9:00am - 6:00pm
Thursday
9:00am - 6:00pm
Friday
9:00am - 6:00pm
Saturday
9:00am - 5:00pm
Sunday
Closed
Monday
9:00am - 6:00pm
