Lexus Preston

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5/5 rating

Outstanding

- Based on 33 verified purchases in the last 3 months

Lexus Preston Verified Purchases

100
Overall
Satisfaction
99
Would
Recommend
654
Total
Purchases

Total Active Purchases:

654

(Verified: 654)

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My experience at Lexus Preston

I would recommend Lexus Preston to friends and family because the staff are all very friendly and helpful and they are very knowledgeable about the vehicles. The showroom is very clean and bright with nice coffee and biscuits!

David Whittaker
23/08/25
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Reviewed on JudgeService

Lexus Preston's Reply

Hello David,

We're truly happy that you had a great experience at our dealership! We appreciate your kind words about our staff, facility, and amenities - we'll keep working hard to make every visit a positive one.

Kind regards, Lexus Preston.

26/08/25
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My experience at Lexus Preston

I'd suggest Lexus Preston to a friend because every member of the team provided a professional and friendly service and met every expectation with the purchase process.
Thanks you to Jasmin and Alasdair for all your help pre, during and post purchase and collection - nothing was too much trouble - highly recommend Lexus Preston.

Karen Mercer
22/08/25
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Reviewed on JudgeService

Lexus Preston's Reply

Hello Karen,

We're truly happy to hear that our team at Lexus Preston provided a seamless experience from start to finish, meeting every expectation you had. We'll make sure to pass on your kind words to the entire team, including Jasmin and Alasdair, who clearly made a positive impact on your purchase process.

Kind regards, Lexus Preston.

22/08/25
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My experience at Lexus Preston

I'd definitely recommend Lexus Preston because I am genuinely impressed by my whole experience.

Chris O'shaugnessy didn't just tell me about cars, or tell me about the Lexus brand. He showed me fantastic ethics and quality. He showed me attention to detail, not just in Lexus engineering, but everywhere in and around his showroom.

Customer service was absolutely top tier from everyone I was introduced to at Preston.

The forecourt, showroom, its facilities and meeting rooms are immaculate. The staff all look happy in their work ... it all matters and makes a difference to the overall experience when buying a luxury item.

I didn't find what I was looking for at my first visit and hadn't felt pressurised. I was really impressed when Chris emailed me the next day with details of a car he'd sourced for me in the group stock that he was absolutely sure matched my requirements, and it has.

I hadn't realised how dedicated Chris was to matching me to the right car. I'm pretty sure he's had lots of training from Lexus, this shows in his professionalism, but he went way above what I expected from him.

My car was immaculately presented. It took pride of place at the foyer awaiting my collection and Chris looked proud to hand it over to me.

I met members of the service team who have since been very accommodating and have helped me with a couple of things with the car that I was unsure about.

My experience has been fabulous. I even learnt some Japanese from Chris whilst he was telling me about some of Lexus ethics.

I recommend a visit to anyone who wants a great experience whether its to buy a new or approved used car.

Sue Caloe
14/08/25
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Reviewed on JudgeService

Lexus Preston's Reply

Hello Sue,

Thank you so much for taking the time to share your amazing experience at our Preston dealership! We're glad that Chris O'shaugnessy was able to exceed your expectations with his exceptional service and attention to detail. It means a lot to us that you felt valued and respected throughout your journey, and we're glad to hear that our team went to great lengths to ensure your satisfaction.

Kind regards, Lexus Preston.

15/08/25
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My experience at Lexus Preston

My experience at Lexus Preston was memorable because ….i felt very relaxed when being there

Francis Benedict Moloney
13/08/25
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Reviewed on JudgeService

Lexus Preston's Reply

Hello Francis Benedict. We're really glad to hear that you had a relaxing experience at our dealership! It's wonderful to know that we could help create a calming atmosphere for you. Thanks for choosing Lexus Preston.

14/08/25
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My experience at Lexus Preston

Ever since my first visit to Lexus Preston, for a replacement battery for my previous vehicle, I have always found them to be welcoming, friendly and knowledgeable. Any work which I have needed to be carried out, including servicing, has been to a high standard and value for money. I cannot praise everyone at Lexus Preston highly enough. Exceptional service with no pressure. Each visit has been a pleasurable experience.

Richard Cruttwell
11/08/25
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Reviewed on JudgeService

Lexus Preston's Reply

Hello Richard, We're pleased to hear that you've consistently had a positive experience at Lexus Preston. Your kind words mean the world to us, and we'll keep striving to provide exceptional service. Thanks for choosing Lexus Preston.

12/08/25
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My experience at Lexus Preston

The experience at Lexus Preston was fantastic because they consistently deliver exceptional standards of customer service. They make the whole process of buying a car and aftersales service smooth, simple and efficient, treating you as a highly valued customer without being pushy. It's a pleasure to deal with them and have no hesitation in recommending Lexus cars and Lexus Preston.

Jane Blackwell
08/08/25
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Reviewed on JudgeService

Lexus Preston's Reply

Hello Jane. We're glad to hear that your experience at Lexus Preston was fantastic! We strive to deliver exceptional service and it sounds like our team hit the mark for you. Thanks for choosing Lexus Preston.

12/08/25

Contact

01772775910

Location

Riversway Motor Park,Admiral Way,Preston,Lancashire,PR2 2TY

Hours