Hendy Kia Bournemouth
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- Based on 30 verified purchases in the last 3 months
Hendy Kia Bournemouth Verified Purchases
Total Active Purchases:
1140
(Verified: 1140)
Having spent £30000 on the purchase of this vehicle when after a drive to London and back I noticed a fault which I would have thought should have been noticed on the PDI . The steering wheel is not straight it is off by about 5 degrees when talking to service receptionist I was informed that I would have to pay for it to be sorted out as I had driven the vehicle how else would I have noticed it ???
Good afternoon Joseph. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
I was happy with the service at Hendy Kia Bournemouth because the salesman, Tony Speed was very hepful. Was not pushy and let us take our time in deciding whether to purchase. Very good experience. Would recommend them.
Good afternoon Geoffery. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
I'd recommend Hendy Kia Bournemouth to a friend Service excellent. Product knowledge good. Explanation good. Handover good.
Smooth easy transaction.
Good afternoon Grace. Thank you for sharing your 5-star review! We really appreciate it. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
I would not recommend Hendy Kia Bournemouth because the car was not prepared as promised. Chip not repaired and paint work scratches not polished out. Touch up paint should have been sent but still not received. 12v battery needed replacing and should have been checked prior to pick up.
Good afternoon Nigel. I'm very sorry to see this and can only apologise for the inconvenience at this time. If you wish to raise a complaint, please could you email our 'customerfeedback@hendy-group.com' address with your contact information, registration number, and any further details you may have about your experience so we can escalate this to our management team for investigation. Kind regards, Jonathan.
