EMG Motor Group (Thetford)

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4.8/5 rating

Outstanding

- Based on 74 verified purchases in the last 3 months

EMG Motor Group (Thetford) Verified Purchases

96
Overall
Satisfaction
98
Would
Recommend
630
Total
Purchases

Total Active Purchases:

630

(Verified: 630)

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My experience at EMG Motor Group (Thetford)

I'd recommending would recommend EMG Thetford service and dealership very polite excellent EMG Thetford because

Mr John Lawson
08/07/25
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EMG Motor Group (Thetford...'s Reply

Mr Lawson, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Thank you, and have a fantastic day!

10/07/25
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My experience at EMG Motor Group (Thetford)

I'd definitely recommend EMG Thetford to friends and family because great friendly service

Mr Robert Hewson
08/07/25
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EMG Motor Group (Thetford...'s Reply

Mr Hewson, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Thank you, and have a fantastic day!

10/07/25
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Mr Jim Sephton
08/07/25
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EMG Motor Group (Thetford...'s Reply

Mr Sephton, thank you for the high star rating!

10/07/25
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My experience at EMG Motor Group (Thetford)

My experience at EMG Thetford could have been better because , unfortunately, within 30 minutes of taking the car, I had to take it back because a fault occurred and it had to have a new Coil Pack fitted! Then on Friday 4th July, just 11 days after collecting car, the battery needed replacing! Which I had to get done and paid for! Which hopefully I will get reimbursed for under the 3 month warranty? I do feel these faults should have been detected and put right before I collected the car, especially considering I had paid the £99 for the 100 point check up!

Ms Glynis Hale
05/07/25
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Reviewed on JudgeService

EMG Motor Group (Thetford...'s Reply

Hello Glynis, we are very sorry you have experienced some issues with your car, we understand that the coil pack was replaced immediately free of charge, and of course, if your car has required a battery so soon after collection, this will be reimbursed for you, we will call you today to help with this.

07/07/25
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Miss Sarah Phillips
04/07/25
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Reviewed on JudgeService

EMG Motor Group (Thetford...'s Reply

Miss Phillips, thank you for the high star rating!

05/07/25
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My experience at EMG Motor Group (Thetford)

The experience at EMG Thetford was fantastic because we wanted an automatic within our budget, Paul was very patient and had several cars brought over from other branches, which resulted in a sale.

Mr Vic Sims
02/07/25
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Reviewed on JudgeService

EMG Motor Group (Thetford...'s Reply

Mr Sims, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help! Thank you, and have a fantastic day!

05/07/25

Contact

01842 766626

Location

Kia Dealer, Auto Broker, and Used Car Dealer in Thetford, UK

1 Fison Way, Thetford,

Thetford,

IP24 1HT, UK

Hours

Closed


Wednesday

8:30am - 6:00pm

Thursday

8:30am - 6:00pm

Friday

8:30am - 6:00pm

Saturday

9:00am - 5:00pm

Sunday

Closed

Monday

8:30am - 6:00pm

Tuesday

8:30am - 6:00pm