Vertu Volkswagen Leeds

Visit Website
verified label
4.5/5 rating

Outstanding

- Based on 41 verified purchases in the last 3 months

Vertu Volkswagen Leeds Verified Purchases

90
Overall
Satisfaction
95
Would
Recommend
392
Total
Purchases

Total Active Purchases:

392

(Verified: 392)

verified label
My experience at Vertu Volkswagen Leeds

I would not recommend Vertu Volkswagen Leeds because of this stupid survey where i can't continue without filling this box in. Don't force me to make a comment. i did not want to!

Anonymous
14/07/25
JudgeService Research Ltd mini logo
Reviewed on JudgeService

Vertu Volkswagen Leeds's Reply

Good afternoon David. Thank you for taking the time to leave us a review - We strive to provide the best possible experience for our clients, therefore would like to address any dissatisfaction you may have If there is anything you would like to discuss further, we can be contacted on digitalcustomerexperience@vertumotors.com. Please quote ref JS4DH1407 Kind regards, Dean

14/07/25
verified label
My experience at Vertu Volkswagen Leeds

Great customer experience. Very helpful when deciding on the car, very organized when coming into the dealership to purchase, helpful friendly staff

Miss Jennifer Shaw
14/07/25
JudgeService Research Ltd mini logo
Reviewed on JudgeService

Vertu Volkswagen Leeds's Reply

Hello Jennifer,

Thank you for taking the time to share your positive experience at our dealership, we're thrilled to hear that our team provided you with a great customer experience and were able to assist you in finding the right car, our staff are trained to provide exceptional service and it's great to know that they met your expectations.

Kind regards, Liza

14/07/25
verified label
My experience at Vertu Volkswagen Leeds

The experience at Vertu Volkswagen Leeds was good because they were very helpful in getting the car I wanted

Mr Kevin Bentley
11/07/25
JudgeService Research Ltd mini logo
Reviewed on JudgeService

Vertu Volkswagen Leeds's Reply

Hello Kevin,

Thank you for taking the time to share your feedback about your recent visit to Vertu Volkswagen Leeds, we're thrilled to hear that our team's assistance in finding and acquiring the car you wanted was a positive experience for you, we'll make sure to pass on your kind words to our staff who will be delighted to know their efforts have made a difference.

Kind regards, Matthew.

11/07/25
verified label
My experience at Vertu Volkswagen Leeds

Vertu Volkswagen Leeds were good; customer service was good throughout, but felt the sales exec could have had more knowledge of the car in question. The communications and doing something when they said they would was spot on. Always kept updated with the sale and what was going on.

Anonymous
10/07/25
JudgeService Research Ltd mini logo
Reviewed on JudgeService

Vertu Volkswagen Leeds's Reply

Thank you for taking the time to share your feedback about your recent experience at Vertu Volkswagen Leeds, we're glad to hear that our customer service met your expectations in terms of communication and follow-through, however we will look into providing more comprehensive knowledge to our sales team regarding the cars they are working with, so we can continue to provide you with an even better experience in the future.

Kind regards, Matthew.

10/07/25
verified label
My experience at Vertu Volkswagen Leeds

I'd suggest Vertu Volkswagen Leeds to a friend because ,they are an extremely professional Company. Very well looked after throughout the whole process. There's a lot of information to deal with when purchasing a new car,they guided me through it all effortlessly. Very pleased with the whole process.

Mr Leslie Moore
09/07/25
JudgeService Research Ltd mini logo
Reviewed on JudgeService

Vertu Volkswagen Leeds's Reply

Hello Leslie,

Thank you for taking the time to share your positive experience at Vertu Volkswagen Leeds, we're thrilled to hear that our team provided you with an exceptional service, guiding you through the entire car-buying process with ease and making you feel well looked after throughout. Your kind words mean a great deal to us and we're grateful for the recommendation - please don't hesitate to contact us if you need anything else in the future.

Kind regards, Dean.

09/07/25
verified label
My experience at Vertu Volkswagen Leeds

I would recommend Vertu Volkswagen Leeds to friends and family because everyone was so helpful and friendly

Miss Olivia Goodall
08/07/25
JudgeService Research Ltd mini logo
Reviewed on JudgeService

Vertu Volkswagen Leeds's Reply

Hello Olivia,

We're thrilled to hear that you had a positive experience with our team at Vertu Volkswagen Leeds, as we strive to provide exceptional customer service and create a welcoming atmosphere for all our visitors. Your kind words about the helpfulness and friendliness of our staff mean a great deal to us, and we're grateful for your recommendation to friends and family.

Kind regards, Dawn.

08/07/25

Contact

0113 853 2647

Location

Car Dealer, Vehicle Repair, Used Car Dealer, and Volkswagen Dealer in Leeds, UK

West, Elland Road,

Leeds,

LS11 8TU, UK

Hours

Closed


Thursday

9:00am - 6:30pm

Friday

9:00am - 6:30pm

Saturday

9:00am - 5:00pm

Sunday

Closed

Monday

9:00am - 6:30pm

Tuesday

9:00am - 6:30pm

Wednesday

9:00am - 6:30pm