Vertu Land Rover Nelson
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- Based on 24 verified purchases in the last 3 months
Vertu Land Rover Nelson Verified Purchases
Total Active Purchases:
1628
(Verified: 1628)
Vertu Land Rover Nelson sales staff made you feel welcomed from reception to sales, they also made sure that I had everything I needed, and very understanding. Salesperson (Harrison) along with Adam and Mitz always had a smile which was lovely to see, this isn’t the case in other dealerships, they are very obviously happy in their roles
Hello Norma,
We're absolutely delighted to hear that you felt welcomed and supported throughout your visit to our Nelson Land Rover dealership, and that Harrison, Adam, and Mitz provided you with exceptional service, always having a smile to greet you - we'll make sure to pass on your kind words to the team, who are indeed passionate about what they do, and strive to provide an outstanding experience for all our customers.
Kind regards, Liza.
all of the staff were professional and friendly. Any issues were dealt with. Having sold us the car they are still there to support us. Corey is an asset for Nelson Land rover.
Hello Christopher,
We're thrilled to hear that you've had a positive experience with our team at Nelson Land Rover, particularly with Corey who has clearly gone above and beyond to ensure your satisfaction - we'll pass on your kind words to him and the rest of the staff, and thank you for choosing us as your car dealership, we're committed to providing exceptional service and support to all our customers.
Kind regards, Liza.
My experience at Vertu Land Rover Nelson could have been better because .The after service was awfull . I ourchased a jag xf & when i went to collect i noticed a crack in the wind screen " no problem said the salesman it will be replaced asap !!!! After numerous phone calls most of which were ignored & no phone call back after, 2&1/2 weeks i had to contact the managing director via email !!! The day after i was contacted & new windscreen appointment made !!!!! They spoilt my whole new car experiance & its such a shame because i love the car
Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. We would like to investigate your concerns in more depth and have passed your details onto the management team at the dealership. Many thanks Dawn
Vertu Land Rover Nelson were really helpful and I'd recommend them because of their fast and efficient service.
Hello Craig,
We're thrilled to hear that our team at Vertu Land Rover Nelson provided you with a positive experience, offering speedy and efficient service that met your expectations - we appreciate your kind words and will ensure that our staff continue to deliver exceptional customer care.
Kind regards, Dawn.
I was happy with the service at Vertu Land Rover Nelson because of the first class treatment I received during the sales process and the after sales care. The dealership has built a bond of trust that is very important to me. I know that my recently purchased Range Rover will be cared for in the coming years by a superb team at the dealership. I was even bought lunch whilst I was waiting for the vehicle to be serviced. I am so glad that I chose to purchase at Vertu Nelson, it has been a great experience from start to finish.
Hello Robin,
We are thrilled to hear that you had an exceptional experience with our team at Vertu Land Rover Nelson, from the sales process to after-sales care, and even the lovely gesture of being treated to lunch while waiting for your vehicle's service. We're delighted that we've been able to build a bond of trust with you, which is essential in ensuring your satisfaction and loyalty as a customer, and we look forward to continuing to provide you with superb service in the coming years.
Kind regards, Dawn.
I’d highly recommend Vertu Land Rover Nelson to anyone looking for exceptional service and a premium vehicle experience. I recently purchased a Land Rover Range Rover Velar from their dealership, and I couldn’t be more pleased with the entire process.
Harry from the Sales team was approachable, to ensure I was confident and happy with my purchase. Equally impressive was Karly Rayner from the Service team, who demonstrated excellence from every perspective. Her professionalism, attention to detail, and friendly support made the aftercare experience seamless.
From start to finish, Vertu Land Rover Nelson delivered first-class service. Thank you to the entire team!
Hello Emily,
We are thrilled to hear that we met your expectations and exceeded your expectations in terms of exceptional service and premium vehicle experience, as you recently purchased a Land Rover Range Rover Velar from our dealership and were pleased with every aspect of the process, particularly the approachable and confident manner of Harry from the sales team and the excellent aftercare support provided by Karly Rayner from the service team, who demonstrated professionalism, attention to detail, and friendly support throughout your experience.
Kind regards, Matthew.
Contact
Location
Hours
Closed
Thursday
8:30am - 6:30pm
Friday
8:30am - 6:30pm
Saturday
8:30am - 5:00pm
Sunday
Closed
Monday
8:30am - 6:30pm
Tuesday
8:30am - 6:30pm
Wednesday
8:30am - 6:30pm
