Vertu Land Rover Leeds
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- Based on 30 verified purchases in the last 3 months
Vertu Land Rover Leeds Verified Purchases
Total Active Purchases:
2579
(Verified: 2579)
Vertu Land Rover Leeds were great because polite helpful service
Hello Lee,
Thank you for taking the time to share your positive experience with Vertu Land Rover Leeds, we're thrilled to hear that our team provided you with a polite and helpful service, which is exactly what we strive for in order to ensure our customers have an exceptional car buying experience.
Kind regards, Dean.
My experience at Vertu Land Rover Leeds was positive because I have bought several vehicles from them and have always been treat with respect. After sales and warranty work could do with some attitude changes though
Good morning John. Thank you for taking the time to leave us a review - We strive to provide the best possible experience for our clients, therefore would like to address any dissatisfaction you may have If there is anything you would like to discuss further, we can be contacted on digitalcustomerexperience@vertumotors.com. Please quote ref JS3JF0907 Kind regards, Dean
The experience at Vertu Land Rover Leeds -I arrived unannounced to look at a car, the person on reception took me to the waiting area and was offered refreshments. I was greeted by the Sales Manager and after taking some details was shown two cars that were of interest. I was shown all the features of the vehicles and with absolute certainty displayed great knowledge.
Out on a road test and throughout they displayed genuine friendly but professional high level people skills. The deal was done and the pick up was dealt with by the same person with the same level of professionalism.
I’ve got to say that having had very poor customer experience in the past elsewhere , this was absolutely on another level.
In fact everyone with whom I had any interaction all appeared to be very team spirited
Hello Andrew,
We are truly delighted to hear that your recent visit to Vertu Land Rover Leeds exceeded your expectations, and we're thrilled that you felt valued and supported throughout the process from arrival to purchase - our reception team's warm welcome and refreshments were a lovely touch, and our sales manager demonstrated exceptional knowledge and professionalism, making the car-buying experience truly memorable - thank you for sharing your positive feedback, it's wonderful to hear that our team's friendly yet professional demeanor made a lasting impression on you.
Kind regards, Selina.
The experience at Vertu Land Rover Leeds was good because of the very friendly and helpful members of the team, especially rom my own experiences guys 2 vehicles from Vertu Leeds, we have been very impressed with Simon Lewis.
He always goes above and beyond for you.
Hello Andrew,
We are delighted to hear that your experience at Vertu Land Rover Leeds was positive due to the exceptional service provided by Simon and the rest of the team, who have indeed gone above and beyond to ensure your satisfaction with our vehicles thank you for choosing Vertu Land Rover Leeds.
Kind regards, Dean.
Although during our first visit we left frustrated over the attitude of the manager overseeing the potential sale, our sales executive remained friendly and helpful, and after a follow up by the senior manager and sales executive we were quite happy with the end result.
Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref VM2.5KM3006 Kind regards, Matthew.
Vertu Land Rover Leeds were great because they were very professional and gave me great advice when purchasing my new vehicle
Hello Graham,
Thank you for taking the time to share your positive experience with Vertu Land Rover Leeds, we're thrilled to hear that our team provided you with exceptional service and expert advice during your purchase - we'll pass on your kind words to our staff and continue to strive for excellence in delivering a top-notch customer experience.
Kind regards, Liza.
Contact
Location
Hours
Closed
Wednesday
8:30am - 6:30pm
Thursday
8:30am - 6:30pm
Friday
8:30am - 6:30pm
Saturday
8:30am - 5:00pm
Sunday
Closed
Monday
8:30am - 6:30pm
Tuesday
8:30am - 6:30pm
