Vertu Honda Stockton
Visit Website
- Based on 49 verified purchases in the last 3 months
Vertu Honda Stockton Verified Purchases
Total Active Purchases:
2009
(Verified: 2009)
The experience at Vertu Honda Stockton was great because the car was prepared and serviced well before the handover. It’s just the exact model I wanted.
Hello Jeremy,
Thank you for sharing your positive experience with us! We're really glad to hear that our team had your new vehicle ready and in top condition when you picked it up, exactly as you expected.
Kind regards, Keith.
I'm really happy with my recent purchase of the Honda Civic EX from Vertu Honda Stockton. The car ticks every box I had — top-level spec, great comfort, excellent condition, full Honda multi-point checks, and peace of mind from the Honda Approved scheme. The recent Honda service, extended 2-year warranty, and overall vehicle presentation made the decision easy.
Nathan, who dealt with me throughout the process, was excellent — very professional, responsive, and helpful at every stage. He took the time to address my questions and made sure I felt confident about the purchase.
After purchase, I did run into a couple of unexpected issues — the AC wasn't working (turned out to be a faulty compressor), and later a tyre pressure warning led to the discovery of minor corrosion on one alloy. Ideally, these should have been picked up during pre-delivery inspections. That said, I was really impressed with how the dealership handled everything: they provided courtesy cars, kept me informed, and fully resolved both issues, including refurbishing all four alloys. Their responsiveness and professionalism made me feel looked after and confident in the long-term reliability of the vehicle and the support behind it.
Overall, I feel I got a high-quality car and solid after-sales service. It’s reassuring to know that when something didn’t go quite right, they stood by their commitment and put it right promptly and professionally.
Hello Pavan,
We're thrilled to hear that you're delighted with your recent purchase of the Honda Civic EX from our Stockton dealership, and that Nathan provided exceptional service throughout the process. We're sorry to hear that you encountered some issues after purchase, including the faulty AC compressor and minor corrosion on one alloy, but we're pleased that our team handled everything promptly and professionally, providing courtesy cars, keeping you informed, and fully resolving both issues. Your feedback is invaluable in helping us improve our pre-delivery inspections and after-sales service, and we're grateful for your reassurance about the quality of our vehicles and support.
Kind regards, Chloe
I'd recommend Vertu Honda Stockton to a friend because the service o received was really good , really helpful , went above and beyond for me
Hello Kristie,
We're thrilled to hear that our team at Vertu Honda Stockton exceeded your expectations with their excellent service, providing you with a truly helpful experience that went above and beyond. We'll be sure to pass on your kind words to the staff involved, who will undoubtedly appreciate your recognition of their hard work.
Kind regards, Matthew.
I had a great experience at Vertu Honda Stockton because of the excellent customer service.
Hello Thomas,
We're thrilled to hear that you had a positive experience at our Vertu Honda Stockton dealership, and we're grateful for your kind words about our customer service - we'll pass on your feedback to our team to ensure they continue to provide the highest level of service to all our customers.
Kind regards, Matthew.
I was pleased with Vertu Honda Stockton and would recommend them because they are friendly and very professional
Hello Vikki,
Thank you for taking the time to share your positive experience at Vertu Honda Stockton, we're thrilled to hear that our team's friendly and professional service met your expectations and exceeded your expectations, we appreciate your recommendation and look forward to serving you in the future.
Kind regards, Matthew.
My experience at Vertu Honda Stockton could have been better because
Sales personnel far too pushy with talk of finance deals and trying to sell covering packages.
Never supplied with enough information or time about any packages to make an informed choice.
Made to feel like I was the idiot for not wanting a package despite never buying anything on a whim..
I guess you'll catch a fair few with this approach but if a bit more time was taken to actually show what was on offer then that approach would of been better
Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth. Kind regards, Liza
Contact
Location
Hours
Closed
Saturday
9:00am - 5:00pm
Sunday
Closed
Monday
9:00am - 6:30pm
Tuesday
9:00am - 6:30pm
Wednesday
9:00am - 6:30pm
Thursday
9:00am - 6:30pm
Friday
9:00am - 6:30pm
