Stoneacre Durham

We were never took for a test drive or offered one. The vehicle was dirty inside with sweet wrappers and stains from previous owner. It had visable scratches that we had to point out to be done. Needed to be returned 2 times in a week for the wheel alignment to be done. Still didn't fix it, so we had to pay to have an independent one done. Didn't tell us it only had one key. This would of been a deal breaker had we known before hand. Was told to except the car would have scratches and stains because it was a used car. It's 3 years old! Will never use again. Had to pay for full valet and t cut to scratches. On the plus side, after we fixed these problems ourself, it is a fab car. And Dane our salesman was lovely.

The experience at Stoneacre Durham was great because they make selecting and buying a car a simple and easy process without a hard sell.

I was pleased with Stoneacre Durham and would recommend them because they were wonderful. No pressure about buying. Listened to what I wanted and delivered above and beyond. Steve was very friendly and approachable.

Poorly explained, rushed by salesperson. Felt intimidated and became flustered as options were not explained before purchase.

Satisfied with overall experience, 3 year warranty offered as part of the deal with £500 off for cash