Park's Kia Bathgate

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verified label
4.7/5 rating

Outstanding

- Based on 29 verified purchases in the last 3 months

Park's Kia Bathgate Verified Purchases

94
Overall
Satisfaction
98
Would
Recommend
147
Total
Purchases

Total Active Purchases:

147

(Verified: 147)

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My experience at Park's Kia Bathgate

I'd suggest Park's Kia Bathgate to a friend because , very efficient and friendly

Mr Stuart Davidson
14/06/24
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Reviewed on JudgeService

Park's Kia Bathgate's Reply

Hi Stuart,

Thank you for your 5 star review. We are delighted that you enjoyed your experience with us.

Many Thanks,
The Park's Kia Team

Kerri Docherty
19/06/24
verified label
My experience at Park's Kia Bathgate

Park's Kia Bathgate staff were good because Alan who we dealt with to buy the vehicle, took his time to explain everything to us, showed us various cars to meet our needs and didn’t push at any time. Katelyn who did the handover was also very good at explaining things to us and showing us how everything worked. Both very friendly, helpful people. Thanks to them both.

Mrs Barbara Chalmers
13/06/24
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Reviewed on JudgeService

Park's Kia Bathgate's Reply

Hi Barbara,

Thank you for your review. We are delighted that you enjoyed your experience with us.

Many Thanks,
The Park's Kia Team

Kerri Docherty
19/06/24
verified label
My experience at Park's Kia Bathgate

I have bought a vehicle from Parks in the past and the service and vehicle was outstanding. On this occasion, it wasn't as great as the last. The sales person wasn't particularly knowledgeable, I understand she was relatively new, but I almost every question she had to refer to one of her colleagues. I think more training may be needed or she should shadow a colleague for a few more transactions. What was particularly frustrating was collecting the car on the Thursday. Granted, I agreed to collecting then, but I also said I was happy to wait to collect the vehicle when the finance payment was 100% clear. On the day, due for collection the finance was not clear, it was the day off for the salesperson and her colleagues did not know much about the handover situation. Instead, I was left without a car and no way to get to work as I returned my classic car to storage that I was using as I was assured that finance would be clear by the time I returned. I did say, at the beginning of the conversation about the car when first viewed, I was perfectly happy to wait for it to ensure all went smoothly at the handover. This was frustrating, inconvenient and tainted the new car experience.


The car sold itself to me. I absolutely love the car and I have wanted a Cee'd for several years and it was exactly what I was looking for, in colour, spec and mileage. I had to return the car within 2 days due to a knocking noise from the rear. However, it was briskly dealt with by Park's Bathgate. I'm not entirely happy about the condition of the alloy wheels either. However, I understand that the car is 8 years old. So I will deal with them myself in time.

Mr Cameron Tait
09/06/24
JudgeService Research Ltd mini logo
Reviewed on JudgeService

Park's Kia Bathgate's Reply

Hi Cameron,

Thank you for taking the time to leave a review - we are disappointed to see only 3 stars. If there is anything we can do to make your next visit 5 star please email us with additional feedback at kia.social@parks.uk.com and we can look to address this.

Many Thanks,
The Park’s Kia Team

Kerri Docherty
11/06/24
verified label
My experience at Park's Kia Bathgate

I was pleased with Park's Kia Bathgate and would recommend them because Katelyn went above and beyond to make sure I get what I asked for

Mrs Izabela A
06/06/24
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Reviewed on JudgeService

Park's Kia Bathgate's Reply

Hi Izabela,

Thank you for your 5 star review. We are delighted that you enjoyed your experience with us and we will ensure Katelyn and the team receive your positive feedback.


Many Thanks,
The Park's Kia Team

Kerri Docherty
11/06/24
verified label
My experience at Park's Kia Bathgate

The experience at Park's Kia Bathgate was good because the lovely lady I spoke to was Ailidh Aitkien. She explained everything throughly & was a delight to deal with.

Mrs F
04/06/24
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Reviewed on JudgeService
verified label
My experience at Park's Kia Bathgate

The experience at Park's Kia Bathgate was good because of the personal touch.

Mr Gerard Brown
04/06/24
JudgeService Research Ltd mini logo
Reviewed on JudgeService

Park's Kia Bathgate's Reply

Hi Mrs F,

Thank you for your 5 star review. We are delighted that you enjoyed your experience with us and we will ensure Ailidh and the team receive your positive feedback.

Many Thanks,
The Park's Kia Team

Kerri Docherty
06/06/24

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Contact

01506 331040

Location

Auto Broker in West Lothian, UK

Standhill Road, Bathgate,

West Lothian,

EH48 2HT, UK

Hours

Closed


Sunday

11:00am - 5:00pm

Monday

9:00am - 7:00pm

Tuesday

9:00am - 7:00pm

Wednesday

9:00am - 7:00pm

Thursday

9:00am - 7:00pm

Friday

9:00am - 6:00pm

Saturday

9:00am - 5:00pm