Richmond Citroen Portsmouth

Richmond Citroen Portsmouth

I would not recommend Richmond Citroen Portsmouth because my judgement of car sales man was yet again proved right. Before the sale could not do enough for me, after the sale not really interested, I have to do all the chasing. In my opinion the matter is still not resolved, but it would seem from the replies received from the sales man it is. The answer to my queries and snags according to the sale man is to be expected on a 2nd hand car even though the same is only 18 months old. Where as at my time of enquiry I was assured quote "I will make sure that the car is fully checked by our preparation centre and that the car is in good condition, please re check the photographs and make sure that you are happy with the condition of the car. (The photos supplied are very limited, so I could confirm neither one way or the other hence why I asked for the car to be checked out ) I can confirm that the locking wheel nut key, hand book and service book and anything else that should be with the car will be.. I have checked around the car and it all looks good. If I was being very picky there are a couple of minor scratches on the rear wheels but nothing that warrants re furbishing. Putting myself in your shoes I know 100% that I would be very happy if that car was delivered to me." Where as upon receiving the car in Jersey Channel Islands I found the sat nav not to work, off side passengers sunblind broken, torch missing, front mats missing, chips 3 found to date of front windscreen, several paint chips drivers and passengers side also on boot. As for the interior of the car found a plastic spoon, pound coin, various particles of dust etc within the seats holding rails. This to me is neither a car that has been checked or in 100% condition. I suggested to the car sales man that the car be checked out by the local Citroen dealer in Jersey it took him some 8 days to agree this and contact the dealership. I hope my experience will be better here in Jersey, well it cannot be any worse, can it??? :(

, 14/09/17

Richmond Citroen Portsmouth were fantastic because they all know what to do and do it well

, 13/09/17

I'd endorse Richmond Citroen Portsmouth because the sales people are very professional and knowledgeable.

, 13/09/17

I was pleased with Richmond Citroen Portsmouth and would recommend them because I received excellent service, not pushy. Tim and Jeff were both courteous and helpful, nothing was too much trouble. A very welcoming environment everyone was polite and acknowledged you.

, 13/09/17

I'd definitely recommend Richmond Citroen Portsmouth because the overall experience was very good

, 13/09/17

My experience at Richmond Citroen Portsmouth was cracking because the service was brilliant, everything was explained clearly and the cars brought were really lovely, good value and just want my family needed, they are so happy : ) .Staff were welcoming, polite,curtious and very helpful. Showroom so clean and welcoming. CANNOT THANKYOU ENOUGH.

, 01/09/17
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