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Free Information and Guides
Find out the latest news, information, and updates here.
Read our handy and informative blogs for “top tips” on how to maximise your customer service skills, anticipate customer behaviours, manage your reviews, use our JudgeService Portal and much more! To keep informed why not sign up to our free blog right now.
As well as a review and insight company, JudgeService is also a market research company. We use our data to spot trends and patterns in customer behaviour to be able to tell you exactly how to improve your customer satisfaction scores.
We often release our findings to trade press and the media, find our latest press releases and media packs below.
You can also find downloadable infographics, useful videos, case studies and other helpful resources from your favourite reviews and insight experts.
Is Black Friday the Best Time to Buy a Car?
26 November 2020 by House Writer
It’s been a tough year and your budget for Christmas 2020 could go two ways. Either you have saved a lot more than you had planned because you've not been on holiday and have spent less on leisure ...
Carbon Offsetting - Should the Automotive Industry Be Doing More?
23 November 2020 by House Writer
Vehicles account for 15%-20% of global carbon emissions, and, on average account for 20%-30% of a typical household’s carbon footprint. Therefore, it also lies in the hands of the automotive indust...
Christmas Gift Guide for Petrol Heads
20 November 2020 by House Writer
Even though it feels like time has stood still since March, the big day is fast approaching and it's time to start thinking about what to get your friends and family who have supported you through a y...
The 2030 Ban on Petrol and Diesel Cars is a “Pipe Dream”
19 November 2020 by House Writer
The Prime Minister has announced that there will be a ban on the sale of new cars and vans powered by fossil fuels from 2030. This announcement comes to light as part of the government’s “green ind...
The Stockdale Paradox
12 November 2020 by House Writer
Neil Addley, the founder of JudgeService, discusses how businesses can use the Stockdale Paradox to keep their heads above water during the difficult times. James Bond Stockdale was a US vice-admir...
Lockdown 2.0
11 November 2020 by House Writer
The JudgeService team would like to share how they got through the first lockdown and how they plan to get through the next lockdown and anymore to come! Neil Addley also explains how, as a busines...
Get to Know Our Founder, Neil Addley
10 November 2020 by House Writer
Neil Addley: Founder, Managing Director, and "Top Dog" of JudgeService Research Ltd. In this post we get to learn more about the man in charge of JudgeService from the boss himself!
How to Get Your Customers to Leave Online Reviews
04 November 2020 by House Writer
"The average consumer spends 13 minutes and 45 seconds reading reviews online before making a decision." - BrightLocal 2019. Convincing your customers to leave an online review isn't an impossible ...
How to Boost Your Presence Online
03 November 2020 by House Writer
Making your clients and customers aware that you are with the times and making the most of the tools the internet has to offer, is the perfect way to boost your social presence. Organic impressions...
How the Alternative Board Helped JudgeService - Part 2
30 October 2020 by House Writer
JudgeService have decided to invest in some tried and tested methods to improve our A-Game. The Alternative Board or “Tab” is a company that supports business owners in finding the best methods to ...
