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Find out the latest news, information, and updates here.
Read our handy and informative blogs for “top tips” on how to maximise your customer service skills, anticipate customer behaviours, manage your reviews, use our JudgeService Portal and much more! To keep informed why not sign up to our free blog right now.
As well as a review and insight company, JudgeService is also a market research company. We use our data to spot trends and patterns in customer behaviour to be able to tell you exactly how to improve your customer satisfaction scores.
We often release our findings to trade press and the media, find our latest press releases and media packs below.
You can also find downloadable infographics, useful videos, case studies and other helpful resources from your favourite reviews and insight experts.
How Do I Delete a Google Review?
29 January 2021 by House Writer
Deleting a review which violates Google’s review policy is simple enough, but it might not always happen as quickly as you expect. Google doesn’t have an explicit “delete” option unless you are the...
Lessons from Leaders: #2 Heliotropic Leadership
28 January 2021 by Neil Addley
I was lucky enough to hear Harry Cohen speak at a NADA conference in America, about what heliotropic environments mean to people. He says that to create a heliotropic environment, you must create a...
Lessons from Leaders: #1 Goals
26 January 2021 by Neil Addley
Steve Covey, the author of "7 Habits of Highly Effective People", urges us to begin with the end in mind. By which he refers to thinking about your eulogy. When you die, what do you want your frien...
How Are Cars Selling Right Now?
22 January 2021 by House Writer
The UK is currently deep into its third national lockdown since March 2020. So, what does kind of effect is this having on car dealerships? Since the first lockdown, the restrictions on car dealers...
Why Do Customers Filter by 1-Star Reviews?
21 January 2021 by House Writer
Now more than ever, with customers being forced to do the majority of their shopping online, reviews can make or break your business. Although we don’t like to highlight it, it’s very likely you ha...
How to Get a JudgeService Customer Satisfaction Award
19 January 2021 by House Writer
It’s that time of year again when JudgeService recognises the achievements of hundreds of car dealers across the UK. Any dealers with a JudgeService score of 95% or above will be receiving their ce...
Meet Our Team
14 January 2021 by House Writer
Our sales team and account directors are excited to be manning the JudgeService Virtual Booth at AM Live Virtual this year, but whose friendly faces should you expect to appear this year…
What to Expect from JudgeService at AM Live Virtual
13 January 2021 by House Writer
JudgeService never misses an opportunity to attend AM Live, even if it's virtual! However, we think that despite the circumstance the automotive conference has the potential to be better than ever....
The Sweet Cart Returns!
12 January 2021 by House Writer
JudgeService’s famous sweet cart makes a return, especially for AM Live Virtual. If you’ve ever visited one of JudgeService’s stands before you will remember the sweet cart front and centre. Fil...
JudgeService Announcement: AM LIVE
11 January 2021 by House Writer
Yes, against all the odds, JudgeService will be returning to AM Live, however, you won’t need to travel to the NEC in Birmingham as Automotive Management are hosting a virtual event. Even though we...
