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Find out the latest news, information, and updates here.
Read our handy and informative blogs for “top tips” on how to maximise your customer service skills, anticipate customer behaviours, manage your reviews, use our JudgeService Portal and much more! To keep informed why not sign up to our free blog right now.
As well as a review and insight company, JudgeService is also a market research company. We use our data to spot trends and patterns in customer behaviour to be able to tell you exactly how to improve your customer satisfaction scores.
We often release our findings to trade press and the media, find our latest press releases and media packs below.
You can also find downloadable infographics, useful videos, case studies and other helpful resources from your favourite reviews and insight experts.
Top 5 Reasons Why Customer Satisfaction is So Important 2021
26 February 2021 by House Writer
Ensuring your customers are satisfied with your service and/or product is the key to customer retention. In a world where competition is higher than ever, and market share is becoming increasingly ...
Top Tips for Writing an Online Review
25 February 2021 by House Writer
Online reviews have fast become a crucial part of the customers purchasing journey. We all want to know if the product or service we intend to invest in will be worth our time and more importantly, mo...
Lessons from Leaders: #5 Gratitude
23 February 2021 by Neil Addley
Gratitude is the quality of being thankful; readiness to show appreciation for and to return kindness. I’ve talked previously about the importance of heliotropic leadership, neuroplasticity and how...
Handling a Bad Review
18 February 2021 by House Writer
No company enjoys receiving a negative review, but from time to time it happens. We’ve mentioned many a time before exactly how you should manage your online reviews, we’ve even detailed why 1-star...
The Facts - March 2021 Plate Change
17 February 2021 by House Writer
New car registration plate changes take place every March and September. Whilst new models are released all year round, the newest plates become available to the public twice a year. Coming up next...
Lessons from Leaders: #4 Practice Makes Permanent
16 February 2021 by Neil Addley
Let’s start by thinking about how amazing it is, what we can achieve, just by trying. We’re such a versatile species that we can get an awful lot done! However, at some point, we become aware of...
New Feature! - Review Carousel
11 February 2021 by House Writer
Brand new to the JudgeService vault is our user-friendly Review Carousel. Clearly display your best reviews on your website homepage. Our Review Carousel allows you to show off reviews from across ...
5 Tips to Maximize Your March Market Share
05 February 2021 by Neil Addley
With last year being unusual, and the market down, there’s a degree of pent-up demand in the market for new cars and whether that market is served this March or later in the year is an interesting que...
Who Inspires You?
04 February 2021 by Neil Addley
Like the rest of the country, we were upset to hear the news about Captain Sir Tom Moore this week. Cruelly taken by the coronavirus, which he probably did more than most to stand up against in sup...
Lessons from Leaders: #3 Positivity
02 February 2021 by Neil Addley
A positive mental attitude isn’t a new thing. Neither should it be dismissed as a trend or “woke” or psycho-babble! What is changing is our understanding of the psychology and power of mental fortitud...
