Top tips for a heliotropic workplace

04 October 2021 by Neil Addley

Top tips for creating an environment where your team feels like they can be the best versions of themselves. Create a heliotropic workplace with these 5 seeds to success.

Is McDonald's suffering from an identity crisis?

15 September 2021 by Neil Addley

How important is the quality of what you deliver to your brand identity? A recent experience of mine got me thinking about how easy it is for brands to lose their charm, identity, and overall quality ...

Our summer internship programme

03 September 2021 by House Writer

Last week our interns from York University finished their 12-week placement working with us at JudgeService HQ. We asked all three of our interns to briefly summarise their experience at JudgeService ...

What is different about the September 2021 plate change?

01 September 2021 by House Writer

Coming up this month is the 71 registration plates. Usually, dealerships see peaks in new and used car sales when the plate change comes around. However, with the semiconductor crisis and the difficul...

Top 10 JudgeService Features

24 August 2021 by House Writer

JudgeService has a range of solutions available to help businesses improve their customer satisfaction scores. Take a look at some of our best features used by our clients.

JudgeService at Driving Digital

16 August 2021 by Neil Addley

On September 8, the NFDA will be welcoming dealers and other automotive industry spokespeople from across the country to Driving Digital. This year's theme is “Go digital, go green, go faster” to refl...

How to get more service bookings in 2021

19 July 2021 by House Writer

It’s no myth that the average dealer makes most of their profits through their service departments than through their car sales. A customer’s lifetime value is significantly higher once they become a ...

Combating fake reviews

18 July 2021 by House Writer

Are you doing everything you can to combat fake reviews? The government has announced that plans are in the pipeline to crack down on companies using fake online reviews to exploit customers.

Are agency agreements the right move?

15 July 2021 by Neil Addley

There was a recent report by Steve Young, Managing Director of the ICDP, International Car Distribution Programme, which I thought was intriguing. He pointed out that several manufacturers are already...

What makes customers love you?

08 July 2021 by House Writer

So, what are the “Top 3 smile drivers” for used car customer satisfaction? In “normal” pre-covid circumstances, the number 1 thing that made customers happy was the attitude of the salesperson. Follow...