White Dove Motor Group

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4.7/5 rating
Outstanding
Based on 139 reviews within the last 3 months

About White Dove Motor Group

White Dove Motor Group has been established for over 60 years and is now one of Wales' largest motor retailers with 2 dealerships in Cardiff. White Dove Motor Group represents the Skoda and SEAT brands in new and used car models. A wide range of manufacturer-approved Aftersales services including servicing, repairs, MOTs and parts, completed by Volkswagen Group technicians, are available at both the Skoda and SEAT dealerships. In addition to this, assistance with Motability, company fleet and van or car leasing is offered at the White Dove Motor Group dealerships.

Total Active Reviews:

4970

94
Overall
Satisfaction
96
Would
Recommend
4,970
Total
Reviews
4.6/5 rating

Outstanding
- based on 19 reviews in the last 3 months
71 total active reviews
95% of customers would recommend to their family and friends

Latest Testimonials

I'd recommend CUPRA Cardiff to anyone because the friendly staff made me feel very welcome and informed me well on everything A+++
Mr Mark Loudon,
11th February 2024
I'd recommend CUPRA Cardiff to anyone because they are extremely helpful and know all the details of mobility car procedures could not do enough to help and very easy to deal with not pushy always prepared to listen and advise on anything you weren't sure about
Mr Robert Williams,
15th February 2024
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4.7/5 rating

Outstanding
- based on 41 reviews in the last 3 months
2119 total active reviews
95% of customers would recommend to their family and friends

Latest Testimonials

White Dove SEAT were fantastic because they were friendly, helpful and easy to communicate with.
Mr Andrew Davies,
11th March 2024
White Dove SEAT were great because service was excellent, all staff very helpful and friendly. All questions answered and explained.
Mr David Clarke,
12th March 2024
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4.8/5 rating

Outstanding
- based on 49 reviews in the last 3 months
2366 total active reviews
96% of customers would recommend to their family and friends

Latest Testimonials

I would recommend White Dove Skoda to friends and family because of the high quality of service
Mr Neil Davies,
15th March 2024
My experience at White Dove Skoda was cracking because friendly sales person and quality used car
Mr Nicholas Kemble,
17th March 2024
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4.8/5 rating

Outstanding
- based on 30 reviews in the last 3 months
414 total active reviews
97% of customers would recommend to their family and friends

Latest Testimonials

I visited to view a used car and was extremely keen on taking the purchase further. The next day I rang up the dealership to make my intentions to purchase the vehicle known and to ask what the process would be from there, as this was my first car purchase. I reserved the vehicle online which I was led to believe meant that the vehicle would be taken off sale and the appropriate pre-delivery checks and balances be started for the vehicle. I was very clear on what day I wanted to drive the car away, and told that would be fine. When I visited I was again told that I would be taking the car away, only for that to be changed while I was at the dealership. I was disappointed but understand there will always be snags and issues with big purchases and paperwork etc. I left and got public transport for my onwards plans instead (the dealership was a 4hr round trip from my address). On that visit I was ensured that I would be able to collect the car on the following Thursday, and that all of the checks required would be completed over the weekend. On Wednesday I got a phone call telling me that some parts had been put on order and I would have to collect it on Friday instead (indicating that they had waited to Wednesday to work on the car). Once I was on my way to the dealership on Friday and proceeding on holiday I was told that I still wouldn't be able to take the car away on that day. Ultimately I was given a courtesy car and my car was delivered to me (still a somewhat stressful procedure as the person delivering it gave me the impression on the journey that he would turn back at a road closure, completely out of my control and a surmountable problem). From initially ringing about the car to indicating that I would like to purchase it took me 24 hours, and for them to hand the keys to me with the appropriate paperwork took 14 days. While the car has been mechanically sound and I am happy with the price I paid and the warranty offered with the vehicle, the exciting prospect of purchasing a car for the first time will forever be a poor customer service anecdote of mine. I believe that the staff involved did the bare minimum required to keep the sale from falling through, which on multiple occasions I thought it would.
Mr Joseph Williams,
12th March 2024
The staff at White Dove Suzuki were good because fro start to finish they were so helpful, polite and informative. I contacted Nigel and he couldn't have been better. He was professional and very pleasant to talk to. He was patient with my endless questions about the car and provided a superb service from start to finish. I've had the car around a month now and am still thrilled with it. Thankyou very much.
Miss McMillan,
12th March 2024
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