Vertu Motors

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4.7/5 rating
Outstanding
Based on 6243 reviews within the last 3 months

About Vertu Motors

Vertu Motors is a car dealership group in the UK which was formed in 2006 and has now grown to be the 6th largest motor retailer in the UK (by turnover) and operates over 121 franchised and 3 non-franchised operations across England and Scotland. Vertu Motors operates mainly under the brands of Bristol Street Motors, Macklin Motors, Farnell and Vertu and represents marques including Ford, Peugeot, Alfa Romeo, Toyota, Honda, Audi, BMW, Nissan and Fiat in new and used car and van models. A wide range of Aftersales services including servicing, repairs, MOTs and parts are also available at Vertu Motors dealerships. A range of schemes and offers including Motability, company fleet and van or car leasing are offered across the 124 Vertu Motors dealerships. 


Vertu Motors have won a number of awards since being formed in 2006 including the Motor Trader Magazine's 'Dealer Group of the Year Award' in 2008 and also the 'Best Dealer Group' in the 2012 Motability Supplier Awards. 




Total Active Reviews:

242228

94
Overall
Satisfaction
97
Would
Recommend
246k+
Total
Reviews
4.9/5 rating

Outstanding
- based on 72 reviews in the last 3 months
191 total active reviews
97% of customers would recommend to their family and friends

Latest Testimonials

I would not recommend Bristol Street Motornation Tamworth because .... I was pleased with how immaculatly the car was cleaned, and the helpful staff however I was told that the car had been serviced and book stamped yet when we checked, the filters looked like they have never been changed...BLACK....now doubting was else hadn't been changed and from the filth in the engine bay we decided to change the oil for piece of mind and turns out there wasn't enough in there anyway according to what renault recommends. I think its bad to stamp the service book when it clearly had not been done.
Mrs M,
23rd March 2024
Bristol Street Motornation Tamworth were helpful because Karl was so lovely , was my first time part exchanging and I’m not the best with knowing how to do it all but Karl was very helpful always had the time to answer any questions I had and is just all round a lovely person
Miss Megan Wainman,
26th March 2024
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4.8/5 rating

Outstanding
- based on 44 reviews in the last 3 months
613 total active reviews
98% of customers would recommend to their family and friends

Latest Testimonials

The experience at Bristol Street Motors Renault York was good because staff were friendly, attentive and answered all my questions without any sort of pushy attitude. The purchase went as smoothly as I could possibly hoped for!
Mrs Ruth Bowman,
20th March 2024
I had a great experience at Bristol Street Motors Renault York because the salesman Colby was friendly, had all the information I needed, answered anything I had questions for.. made it simple and easy for me
Ms Denise Powell,
20th March 2024
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4.8/5 rating

Outstanding
- based on 36 reviews in the last 3 months
1451 total active reviews
100% of customers would recommend to their family and friends

Latest Testimonials

I was happy with the service at Bristol Street Motors Citroen Burton friendly, listened to my requirements and matched them. Considerate service
Mrs Jennifer Woodman,
22nd March 2024
I would recommend Bristol Street Motors Citroen Burton to friends and family because they were really kind and helpful
Miss Brooklyn Dickens,
18th March 2024
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4.6/5 rating

Outstanding
- based on 49 reviews in the last 3 months
2277 total active reviews
94% of customers would recommend to their family and friends

Latest Testimonials

I would recommend Bristol Street Motors Citroen Derby to friends and family because Martin (Sales Manager) was exceptional. His attitude, character and knowledge is second to none. He is a credit to the company and definitely deserves a payrise! I will always go back to him when I'm ready to change next. The whole team were polite and courteous. I would strongly recommend Citroen Derby to anymore looking for there next vehicle.
Mr Martin Maw,
26th March 2024
I would not recommend Bristol Street Motors Citroen Derby because poor communication with the sales people, messed me about with day I was picking up the car, wasted two holiday days waiting for their mess ups, Christopher and Richard were awful sales people, highly recommend Rachel though
Mr Julian McKee,
26th March 2024
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5/5 rating

Outstanding
- based on 1 review in the last 3 months
44 total active reviews
100% of customers would recommend to their family and friends

Latest Testimonials

I would not recommend Bristol Street Motors Citroen Macclesfield because the service standard is appalling. Its rare that you get an answer when calling or emailing. What was promised with the prep work and delivery time was not completed, along with errors on the finance agreement including tax and fuel when this was instructed to be taken off and wasn't. I'm now paying for this over the agreement term with interest! No contact at all about the changed delivery time so I had to arrange for my wife to pick me up from my work to home which is a 62 mile round trip. It was then finally delivered in the dark around 10pm and at no point was I told it would be driven! The car had to go to my local body shop for this to be completed and it took 4 days to polish a scuff mark with the alloy repair still outstanding and no contact for the last 10 days! The whole experience of purchasing a £20k car has been disgraceful.
Mr Peter Auld,
29th November 2022
I'd recommend Bristol Street Motors Citroen Macclesfield to a friend because they were easy to deal with. Pleasant and helpful
Mrs Jacqueline Barltrop,
24th January 2023
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5/5 rating

Outstanding
- based on 1 review in the last 3 months
44 total active reviews
100% of customers would recommend to their family and friends

Latest Testimonials

I'd definitely recommend Bristol Street Motors Citroen Northampton because they have a good range of vehicles, good purchase options, excellent sales perso: polite, helpful, friendly, efficient.
Mrs T,
10th November 2022
Bristol Street Motors Citroen Northampton staff were good because no sales pressure, but as it's a dual franchise sales people could do with knowledge of vehicle prices of both brands,or as is in place at most showrooms display vehicle details / prices.
Mr Andrew Pettifer,
1st December 2022
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