Richmond Motor Group

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4.4/5 rating
Very Good
Based on 11 reviews within the last 3 months

About Richmond Motor Group

Richmond Motor Group is a family run business which started from one dealership in Portsmouth. Since then, it has grown to a multi-site dealer group with 11 dealerships across the South Coast including Portsmouth, Southampton, Guildford, Fareham and Botley. Richmond Motor Group represents Hyundai, ŠKODA, Citroen, MG, Suzuki, Mitsubishi and DS Automobiles in new and used car and van models. A wide range of manufacturer-approved Aftersales services including servicing, repairs, MOTs, service plans and parts are also available at the Richmond Motor Group dealerships. In addition to this, assistance with Motability, company fleet and van or car leasing is offered across all of their dealerships.

As well as their Hyundai, ŠKODA, Citroen, MG, Suzuki and Mitsubishi dealerships, Richmond Motor Group also operates a used car dealership (Hampshire Car Sales) and a used van dealership (UK Van Supermarket). 

Opening hours:

Monday: 08:30 - 19:00
Tuesday: 08:30 - 19:00
Wednesday: 08:30 - 19:00
Thursday: 08:30 - 19:00
Friday: 08:30 - 19:00
Saturday: 08:30 - 18:00
Sunday: 10:00 - 17:00


Total Active Reviews:

7142

88
Overall
Satisfaction
91
Would
Recommend
7,142
Total
Reviews
5/5 rating

Outstanding
- based on 1 review in the last 3 months
1026 total active reviews
100% of customers would recommend to their family and friends

Latest Testimonials

Hampshire Car Sales were great because Sam the salesman was a pleasure to deal with. He made us feel comfortable with HCS and there was no pressure or BS he let us make our decision at our own pace, we have recommended HCS and Sam to a friend who is looking for a car.
Mr Ronald Gould,
7th July 2021
I'd definitely recommend Hampshire Car Sales because they kept trying until I found the car I wanted.
Mr Brian Leslie Sloane,
7th July 2021
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1.4/5 rating

Unsatisfactory
- based on 1 review in the last 3 months
832 total active reviews
94% of customers would recommend to their family and friends

Latest Testimonials

I'd recommend Richmond Citroen Portsmouth because I found them very friendly, courteous and professional, answering all my questions with clarity and putting me at ease. Extra bonus was, their free coffee was lovely!
Mr Jon McNamara,
6th August 2020
I would not recommend Richmond Citroen Portsmouth because the car wasn’t ready as agreed the salesman took over an hour flaring about we went away for lunch, the car was registered In my name but I made it clear it was my daughters car this was deceitful the whole process was poor no explanation as to why we were being left waiting the worst car purchase ever even my daughter thought the sales guy was an incompetent.
Mr Brian Fisher,
7th August 2020
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5/5 rating

Outstanding
- based on 1 review in the last 3 months
1257 total active reviews
100% of customers would recommend to their family and friends

Latest Testimonials

I'd recommend Richmond Hyundai Guildford to anyone because they have a very professional, friendly no pressure to purchase service. In particular I’d like to thank Bill Hawkins and Hayder Ali for their friendly professional advice in helping purchase my Hyundai Kona E. Thank you.
Mrs Wallis,
8th July 2021
The atmosphere at the site was very nice. Clean and fresh. The staff were very pleasant too. I was handled by Adnan who did an outstanding job from start to finish. All the other staff on the premises were just as nice and always acknowledged me. The questions I needed answering were given to me and I would recommend this dealership any day. Infact am a first time customer but I might even turn into a returning customer. Time will tell but over all, I was well pleased with the service I was given.
Mrs Birch,
7th July 2021
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5/5 rating

Outstanding
- based on 1 review in the last 3 months
2169 total active reviews
100% of customers would recommend to their family and friends

Latest Testimonials

The experience at Richmond Hyundai Portsmouth was great because I couldn’t have asked for a better sales person than blu. So friendly and helpful and I didn’t feal pressured or forced in any way. Very kind and helpful explaining all the important paperwork to me and never once made me feal out of my depth . I certainly will be recommending my friends and family to his local store. Thank you for getting my dream car for me
Miss Sandra Trippier,
10th July 2021
Very bad the way how to talk the two managers,the sale person agree he will give me a free floor matting and £15 petrol on the the I pick up my car.end up no floor matting and only £10 petrol very disappointed!!!
Mr Ramonchito Jose,
10th July 2021
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3.6/5 rating

Good
- based on 1 review in the last 3 months
1388 total active reviews
100% of customers would recommend to their family and friends

Latest Testimonials

The staff at Richmond Hyundai Southampton were good because very efficient on the purchase
Miss Sarah Byrom,
17th July 2021
Richmond Hyundai Southampton were really helpful and I'd recommend them because every part of the purchase was made easy and explained fully , my only problem was the initial handover day had to be changed even though I had a text the day before to remind me not to miss it , but it was rebooked for 3 days later in the evening after work , so not ideal but all was great at the handover so very happy .
Mr Stephen Gates,
11th July 2021
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5/5 rating

Outstanding
- based on 1 review in the last 3 months
46 total active reviews
100% of customers would recommend to their family and friends

Latest Testimonials

Great service from start to finish. Our salesperson was Marius who was very friendly and knowledgeable throughout every stage of the process. With previous experiences of visiting car dealerships generally involving the stereotypical pushy salesperson, MG Guildford offered a refreshing change with the focus being much more on great customer service and valuing the customer. At no point during the process did we feel pressured into buying a car, however we were very well informed and with the help of Marius we happily purchased a great car for the family. I would not hesitate in recommending MG Guildford.
Mr Robert S,
23rd June 2021
I'd endorse Richmond MG Guildford because of the outstanding customer service! From all members of staff. It has been an excellent buying experience and a pleasure to have bought a car from Richmond MG Guildford during this difficult time. Thank you for everything and the continued customer care.
Mr Eric Laval,
24th June 2021
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