Norfolk Motor Group

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4.5/5 rating
Outstanding
Based on 4 reviews within the last 3 months

About Norfolk Motor Group

Founded in 1969 the Group now employs over 65 staff and has an annual turnover exceeding 21 million pounds in 2018. Currently, we operate from four locations in Norwich.

The continued and planned expansion of the company has seen the franchises represented change over the years, but the core of the business is now based around Kia, MG Motors, Isuzu and until recently Suzuki franchises. We specialise in family cars, 4x4s, SUVs and WAVs (Wheelchair & Scooter Accessible Vehicles) offering an unrivalled choice of vehicles and value for money. We are Platinum Motability Partners across the dealerships.

 

In 1999 the company acquired the Kia franchise, which has enjoyed phenomenal success and has more than doubled the company’s sales volumes of new and used cars. In 1999 they sold around 5,000 cars in the UK, in 2018 they will sell 95,000 plus units.

In 2007 the all new Kia cee’d was launched, the UK’s first car with 7-year’s warranty as standard which has since been rolled out across the Kia range and helped to set the standard other franchises are chasing.

We are always in the upper quartile for our respective zone and national Kia league tables. In 2008 we were awarded the ultimate accolade, “Platinum Dealer Status” for the UK and Europe.

 

In 2016 we won the Kia Dealer Excellence Award for the UK. Kia is manufactured in Korea and is part of the Hyundai Group of companies. Kia is on a major growth programme and has set itself the target to be one of the world’s top five motor manufacturers before 2020. Kia also picked up many awards along the way including in 2017 the best Grand Turismo for the Stinger, the Green Fleet Awards for Niro and Optima and many more.

 

New for 2018, we acquired this iconic franchise, the great British name of MG Motors, relaunched by the Chinese company SAIC, who are the 41st largest company in the world fortune 500 list. We aim to make this brand as successful as Kia and Suzuki and the franchise has great plans to introduce new models and new technology later this year, with their Electric Vehicle and Plug In Hybrid range.  Since our short time with the franchise we have exceeded all sales expectations and are set to sell over 150 new units in 2018 and are aiming for at least 200 new MG in 2019. MG Motors now come with 7 years warranty across the range, so what are you waiting for, check out the value for money and the great name of MG at East Anglia’s largest, award winning MG Dealer.

  

New for 2018, we acquired this iconic franchise for the award winning, industry leading Isuzu D-Max Pickups, the What Van ‘Pick up of the year 2018 and 2019, two years consecutively. Winner of the 2018 Trade Van Workhorse Pick-Up of the Year Award and the Professional Pick-Up & 4x4 Winner  for Most Reliable Pick-Up, making it ideal for Norfolk and for NMG given our heritage. This vehicle is affectionately known as “The farmers friend” best summed up by Isuzu’s slogan “It Just Works!”.

 

We specialise in family cars and WAV’s (Wheelchair & Scooter Accessible Vehicles) offering an unrivalled choice of vehicles and value for money. We are Platinum Motability Partners across the dealerships and we genuinely understand the different needs for a motorist with disability. Our aim is to ensure the right drive, in safety and comfort with the widest choice of Wheelchair and Scooter Adapted vehicles and if we haven’t got what your looking for in stock, we will do our utmost to find it for you. The range of other used family cars, SUV’s and 4x4 also offer great value for money. Our long heritage as a local family business means our reputation is your guarantee.

 

Our Group Aftersales Centre is located at the main Kia branch at 79 Mile Cross Lane, Norwich NR6 6TX and serves all our franchises and all makes of used vehicle. The team are on hand for your service, repairs, MOT, parts, accessories, lubes, tyres, fast-fit, body & accident repairs, smart body repairs and all warranty repairs. Open 5.5 days a week with courtesy transport options and friendly staff, there is only one place to bring your vehicle.

Total Active Reviews:

2056

90
Overall
Satisfaction
100
Would
Recommend
2,056
Total
Reviews
4.3/5 rating

Very Good
- based on 1 review in the last 3 months
535 total active reviews
100% of customers would recommend to their family and friends

Latest Testimonials

I'd recommend MG Motor & Isuzu to anyone because at the moment a good sales team is in place,that look after you a bit more.In the past I've bought a KIA Picanto from the garage next door.Run by NMG and in the past I took my car in at 8.30 in the morning for a couple of new brake pads ,and was kept waiting all day and never got away till 5pm This put me off going there again.Maybe things have improved since then.?.
Mr Geoffrey Hart,
15th March 2019
MG Motor & Isuzu were fantastic because car was clean and sales were friendly and not pushy. Only thing which let the whole experience down was a meeting which ment I had to rearrange with work all my shifts to get to there on time..
Mr B,
11th April 2019
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5/5 rating

Outstanding
- based on 1 review in the last 3 months
283 total active reviews
100% of customers would recommend to their family and friends

Latest Testimonials

I would not recommend NMG Family & WAV Centre because when the vehicle I purchased was checked by my local garage a major oil leak from the timing chain cover was found resulting in a bill of over £600
Mr Roger Green,
11th February 2019
NMG Family & WAV Centre were great because I found the sales reps very courteous, helpful and not pushy
Mr Alexander McDermid,
14th March 2019
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4.3/5 rating

Very Good
- based on 2 reviews in the last 3 months
1238 total active reviews
100% of customers would recommend to their family and friends

Latest Testimonials

The experience at NMG Kia was good because I was treated well and everything was explained clearly. I had a Kia C’eed previously and liked that and saw no reason to change from another Kia
Mrs Pamela Shallcross,
2nd September 2019
NMG Kia staff were good because every one I spoke to was very helpful
Mrs Dorothy Hollins,
2nd September 2019
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