Harratts
About Harratts
The Harratts Group is a family owned and run business who pride themselves in great customer service and with over 50 years of experience, they’re experts at it! Based in Wakefield, West Yorkshire, they have 9 new and used car and van dealerships across Yorkshire, specialising in Honda, Mitsubishi, Nissan, Renault, Dacia, Volvo and Kia, plus their dedicated paint and bodyshop. They provide a range of aftersales solutions such as car and van servicing, MOT testing, parts and repairs at great prices. Harratts offer finance solutions, a wide range of vehicles on the Motability Contract Hire scheme and company cars for business customers.
The online reviews left by satisfied customers demonstrate how high the levels of customer service provided by Harratts are at all their dealerships!
Total Active Reviews:
3987
Latest Testimonials
The experience at Harratts Honda Wakefield was fantastic because I got the car that I wanted
Mr Andrew Collins,
1st April 2019
The experience at Harratts Honda Wakefield was fantastic because of the ease of the experience making it so straight forward.
Mr Richard Hancock,
1st April 2019
Latest Testimonials
I'd definitely recommend Harratts Kia Wakefield because I was provided with good initial service. I felt the appearance of the card did lack attention to detail which I pointed out on collection. I think the valet service definitely needs to be addressed. Whatever the cost of a new vehicle, I would have expected a much better standard on collection. I also did not receive by registration from DVLA after 4 weeks, contacted Kia and found the details had not been sent to DVLA correctly. It was soon rectified and I now have my documentation but again, attention to detail. The salesperson I dealt with was NEW and I have since found out he has left. Overall experience OK but needs attention to detail picking up on.
Miss Hayley Michelle Nicholson,
5th April 2019
The experience at Harratts Kia Wakefield was great because everything was dealt with smoothly and affiecently
Mr Kevin Barker,
4th April 2019
Latest Testimonials
The experience at Harratts Mitsubishi Darton was good. Sales person was great but car could of been cleaned better.
Mr Ben Harding,
4th April 2019
I had a great experience at Harratts Mitsubishi Darton because of Neil the salesperson, absolutely a pleasure to deal with and his employers are lucky to have a honest great guy working for them.
Mr Nigel Johnson,
2nd April 2019
Latest Testimonials
I'd recommend Harratts Nissan Wakefield to anyone because they extended a personal friendly and professional service. We haven’t needed to follow up with anything yet so don’t know about the aftersales service - but totally satisfied so far - thank you!
Mr J,
4th April 2019
I would not recommend Harratts Nissan Wakefield because after purchasing the car I have been in touch with Harratts several times before receiving reply's. I was promised a new spare key as the one the previous owner had was broken, I am still waiting to hear back from the sales person to see if Harratts Part department need a copy of my log book in order for them to obtain a spare key for me.
When looking at the car before purchasing we pointed out the paintwork on the rear bumper which needed some attentions as it had a chunk out of it, when getting the car home we found that it had a very bad paint run and buffer markers on the bumper and has been painted in the wrong shade of paint. Also it needed touching up in places which I was told would be done at the same time as the bumper, but on arrival to pick the car up two members of what looked to be the sales team where touching it up.
I have rung to speak to a member of management about the issues that I am having and I am still waiting to hear back from them.
Also I had to sort my own logbook out as I was told that it had been done for me but I had to sort it out myself as when I rung the DVLA they had nothing on file, this meant that it took 4 to 5 week for my logbook to arrive which was annoying as I was waiting to put my personal reg on the car.
Overall, I would not recommend but others may have no problem at all, the sale was fine but the after-sales is shocking and communication is lacking with me still waiting for things that I was promised.
Mrs A,
14th April 2019
Latest Testimonials
Harratts Pontefract were helpful because they explained everything with great detail and answered all my questions. Nothing was too much trouble.
Mrs Alison Hunter,
5th April 2019
My experience at Harratts Pontefract was cracking because. They were friendly staff and had a good aftersales service, also they never used pressure selling. They let the cars do the selling for them.
Mr Colin Oxley,
1st April 2019
Latest Testimonials
I'd definitely recommend Harratts Renault and Dacia Wakefield because the quality and price of their used cars is excellent.
Mr Daniel T,
4th April 2019
I'd recommend Harratts Renault and Dacia Wakefield to anyone because they have a good selection of vehicles and are reasonably price. Also, very good customer service.
Mr Martin Snowden,
4th April 2019
