Ancaster Group

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4/5 rating
Very Good
Based on 10 reviews within the last 3 months

About Ancaster Group

Ancaster Group Ltd is a family business that was established by Harold G Cole in 1949. It began as a garage repairing and restoring trucks and has developed to become one of the largest and longest established new and used car dealer groups in the South East. They provide car servicing and great deals on used cars, new cars and cars on the Motability Scheme. Available brands include Abarth, Nissan, Hyundai, Jeep, Alfa Romeo & Fiat across 13 fully equipped dealerships in Bromley, Catford, Croydon, Eltham, Penge, Shepperton, Slough and Dartford.

Ancaster provide servicing plans, offers and MOT solutions across London, Surrey, Kent and Berkshire to ensure their customers' cars are maintained, serviced and looked after by experienced professionals. They pride themselves in “delivering on quality and value” to ensure the highest levels of customers satisfaction are maintained. 

Total Active Reviews:

1871

80
Overall
Satisfaction
90
Would
Recommend
1,871
Total
Reviews
2.1/5 rating

Satisfactory
- based on 1 review in the last 3 months
145 total active reviews
98% of customers would recommend to their family and friends

Latest Testimonials

My experience at Ancaster Fiat Catford could have been better because I was given a car with scratches/ dents on its body and the wind screen glass with a ship. I reported this immediately but until now problem not resolved.
Ms Maria De Sousa De,
23rd January 2021
I'd definitely recommend Ancaster Fiat Catford because they were accommodating and worked out a good part exchange option for me.
Miss P,
21st January 2021
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4.3/5 rating

Very Good
- based on 1 review in the last 3 months
178 total active reviews
100% of customers would recommend to their family and friends

Latest Testimonials

The experience at Ancaster Fiat Dartford was great because the salesman communicated with me by phone or email every step of the way and sorted out any issues promptly and courteously. I also appreciated the extra touches like the video presentation of my car, the offer to tune the radio to my choice of stations, and the offer to talk me through controls etc as soon as the car had been delivered to me. The car delivery service was a big bonus as I live some distance from the dealer and tier restrictions were in place. Considering I did not in the end visit the dealer and bought the car unseen, I could not be happier with the outcome.
Ms F,
19th January 2021
My experience at Ancaster Fiat Dartford was memorable because throughout the whole process i could not fault the communication.The only thing was that now and again the conversation was directed to my partner not to me he was paying for the car but it was for me.Other than that all we as should be.
Ms Sarah Kingsley-Brown,
24th January 2021
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4.3/5 rating

Very Good
- based on 1 review in the last 3 months
125 total active reviews
100% of customers would recommend to their family and friends

Latest Testimonials

Ancaster Hyundai Croydon were really helpful and I'd recommend them because every aspect of the purchase was clear, easy and a great service! The sales advisor was excellent and answered every query to a satisfactory level.
Mrs Helps,
21st January 2021
Ancaster Hyundai Croydon provided excellent sales support and I would highly recommend them.
Mr Michael Manford,
24th January 2021
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4.3/5 rating

Very Good
- based on 1 review in the last 3 months
47 total active reviews
100% of customers would recommend to their family and friends

Latest Testimonials

I was pleased with Ancaster Hyundai Welling and would recommend them because the service I received was very friendly, helpful and professional. Kamil ensure that he was able to assist making my purchase suitable to my financial requirements.
Mrs Williams,
19th January 2021
I'd recommend Ancaster Hyundai Welling because it feels to me like it's run like a family business and the sales team make you feel welcome, just like the old car company I used to buy my other cars from!
Mr Matthew Garner,
22nd January 2021
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2.1/5 rating

Satisfactory
- based on 1 review in the last 3 months
271 total active reviews
100% of customers would recommend to their family and friends

Latest Testimonials

I had a great experience at Ancaster Nissan Bromley because the staff were so friendly and helpful. Nathan seemed like a natural and comfortable person to chat to and wasn't pushy in the slightest. Since dealing with him I have given his name over to my neighbours who have already visited for a test drive and a friend of ours is also planning on paying him a visit. He was very helpful and down to earth and we are very pleased with our new car thanks to him. Although our experience with the Eltham branch was positive, unfortunately there wasn't much they could do in terms of a deal on the car we liked so we tried the Bromley branch, met Nathan and he was more accommodating to our requirements and budget. This is why I have recommended him to people and will continue to do so.
Mark Thomas,
19th January 2021
I'd recommend Ancaster Nissan Bromley to a friend because they treated me as an individual.1
Mrs Jean Matthews,
18th January 2021
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5/5 rating

Outstanding
- based on 1 review in the last 3 months
196 total active reviews
100% of customers would recommend to their family and friends

Latest Testimonials

My experience at Ancaster Nissan Eltham was cracking because they are very professional
Miss Sarah Ileyemi,
17th January 2021
My experience at Ancaster Nissan Eltham was memorable because the staff I came in contact with all went above and beyond my expectations.
Mr James Butler,
16th January 2021
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