Stoneacre Lincoln Volvo

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4.3/5 rating
Very Good
Based on 1 reviews within the last 3 months

About Stoneacre Lincoln Volvo

86
Overall
Satisfaction
100
Would
Recommend
183
Total
Reviews
Total Active Reviews:
183
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My experience at Stoneacre Lincoln Volvo

I'd recommend Stoneacre Lincoln Volvo to a friend because friendliness,eye to eye contact,helpful

Mr Brian Marshall
30/05/18
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My experience at Stoneacre Lincoln Volvo

I'd suggest Stoneacre Lincoln Volvo to a friend because the staff are friendly and very pleasent to deal with .Joe kept us up to date with our on going purchase and received a call a few days after.

Mr David Canner
13/04/18
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My experience at Stoneacre Lincoln Volvo

My experience at Stoneacre Lincoln Volvo could have been a better because from the time we collected the car and driving home there appeared to be a fault with it. We payed for the diamond bright, to find that the car had not been cleaned properly before the treatment. This has now been rectified. The car was taken back to the dealership with the problem and after a few days was contacted to say that the car was fixed and was ready to be collected. To my horror as I drove out of the dealership the car displayed the same fault. I drove it straight back to the dealership with the same fault. Five days later we was contacted to say the car was fixed. The car has run fine since but at no time has anyone from the dealership contacted us to apologise for the inconvenience. The customer service has been in my opinion, appalling. My husband had to ring for updates when all it would have took was someone to give us an update. Not a very pleasant experience.

Mrs Donna Louise Hayes-Christian
19/03/18
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My experience at Stoneacre Lincoln Volvo

My experience at Stoneacre Lincoln Volvo could have been better because the after sales service has not been good. The salesman who sold me the car has left with a matter outstanding relating to a lack of a spare key and to date I have not been able to sort out a spare despite offering to pay 50% of the cost as agreed with the salesman on collection. It has been difficult contacting the dealership, although I am not easy to get hold of on the phone as I have a busy diary but I have e-mailed and telephoned with little success. Ultimately I still have no spare key. I don't know the RRP of the key or if I will get one provided at a discount and no one mentioned to me when I agreed to purchase the car that I would need to spend up to a further £200 extra for a key. If they had I would have looked to negotiate on the price or potentially walked away from the deal. At the moment I would not be recommending Stoneacre Lincoln to the people I come into contact with.

Mr John Gell
10/03/18
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My experience at Stoneacre Lincoln Volvo

Stoneacre Lincoln Volvo were great because they sorted it good and bigged me up smashin.

Mr David Thorpe
22/02/18
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Mrs Elaine McFarlane
21/02/18
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Reviewed on JudgeService

Contact

01522501701

Location

Volvo, Cheshire Road, Lincoln, LN6 3SR