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Imperial Cars Grangemouth

Imperial Cars Grangemouth

Helpful, friendly and knowledgeable staff. No high-pressure nonsense. Honest, upfront and none of the common psychological manipulation or other sales tricks. Very competitive prices, and a good range of vehicles. Drove the car away on the day of purchase. Clear, detailed explanation at every stage. Very professional. Only minor issue was that the car wasn't fully serviced. I was able to quickly book an appointment for the service to be fully completed, with no questions or pushback. I would definitely recommend Imperial Cars Grangemouth.

, 15/07/18

Imperial Cars Grangemouth were fantastic because it provides an overall friendly and professional service.

, 14/07/18

Imperial Cars Grangemouth were helpful because the sales guy David was excellent from the minute we turned up to view the car. Was not pushy and explained everything very well. We had to have a bit of negotiation around the PX of my current car but in the end we got a more or less satisfactory value for it.

, 11/07/18

Imperial Cars Grangemouth were great because the staff where all great Matthew who we dealt with was fantastic and extremely helpful.

, 11/07/18

Imperial Cars Grangemouth were fantastic because they were professional from start to finish and there weren’t not pushy in any way...

, 10/07/18

My experience at Imperial Cars Grangemouth could have been better because (a) there was a bit of a hard sell on the value of my trade in and the interest rate I was initially offered - made me feel as though I was being taken for a ride and undermined my trust in the deal (b) I was kept waiting for over an hour to do the handover (c) the paperwork for the finance settlement on my trade in got lost in the IC system so the deal (which took place out of hours) almost didn't happen - shortly before I was due to go on holiday (d) I subsequently discovered that the service record was not up to date and that the pre-sale service undertaken by IC had not been recorded - I had to send the service book in to have it stamped. So, all together, not a great experience I'm afraid.

, 10/07/18
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