Holdcroft Nissan Hanley

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4.6/5 rating
Outstanding
Based on 42 reviews within the last 3 months

About Holdcroft Nissan Hanley

Holdcroft Nissan in Hanley is located on Leek Road, just off the A52 and near Bucknall Park and Northwood Stadium, so is easily accessible for motorists across Staffordshire. They sell new Nissan models including the electric Leaf, Juke, Micra, Pulsar, Qashqai and X-trail and they also stock a number of quality used Nissan models. Holdcroft Nissan Hanley are proud supporters of the Motability scheme and offer the option to choose a Nissan model through this. Part of Holdcroft Group (a family owned business established since 1966 and now one of the largest motor vehicle retailing groups in the UK with dealerships across the Midlands, North Staffordshire and Chesire) Holdcroft Nissan Hanley also offers a range of Aftersales services including servicing, MOTs, repairs and parts.

92
Overall
Satisfaction
95
Would
Recommend
1,713
Total
Reviews
Total Active Reviews:
1713
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Mr Thomas Harvey
28/03/24
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Mr Michael Garland
27/03/24
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Mrs Halima Hussain
27/03/24
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My experience at Holdcroft Nissan Hanley

Holdcroft Nissan Hanley staff were good because my father brought his car from there a few years ago, recently my sister brought a Nissan micra from there too both of them have been extremely happy with their cars and the service provided and of course the other week I purchased a Nissan qashqai from them and everything went great the guy even came in on his day off to do the handover as that was the only day I could go due to work. So overall it was a great experience.

Mr Ron Cartlidge
23/03/24
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My experience at Holdcroft Nissan Hanley

I was very happy with Salesman Rich Hudson and other staff I met there

Mr Paul Williams
20/03/24
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My experience at Holdcroft Nissan Hanley

Hi, I would not recommend Holdcroft Nissan Hanley because the car I bought was not prepared to the standard level for delivery. I agreed to purchase this car only if the Tyres were changed as they were completely worn. When I came for collection, surprised to see the same tyres. One tyre had puncture which they kept the air topped up. I sent the picture of the nail in the tyre. The car didn't seem like cleaned/valeted properly, paint marks on the front seat, thread coming off the seat, dog hairs full of glove box and between every joints inside, on the floor, in the boot etc. There is a big hole on the floor under the front passenger seat the photo of which I forwarded to the salesman. No courtesy call from anyone even to check if the car was OK after the sale. The car still smells dog's odour even after 10 days post-sale. Very slow and poor response for my messages.
This is a very substandard service from such a reputed company especially if you buy a car of £27.5k value. I am totally dissatisfied with their response and poor professionalism. I want them to fix this floor gap/hole asap. I suggest anyone to be extra-cautious when dealing with this Holdcroft Nissan branch. Total poor experience. There are plenty of other places/companies where you can get great service to a high standard.

Mr Chikkanna Gowda Cholapura Puttaswamaiah
15/03/24
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