Henley Cars Ltd

Henley Cars Ltd

I'd endorse Henley Cars Ltd because great staff amazing prices

, 20/05/17

I was somewhat annoyed that I paid the full asking price for the car and only received the one car key. Basically if this car key now in my possession got stolen or even lost I would have to wait three weeks from the Audi dealer to get the duplicate key at a cost of £185 pounds with VAT on top. Every car comes with two keys and its an expense I could of done without and nothing was mentioned by Henleys independent car dealer about the spare key, until I raised the issued and was told by them that they could not track the spare key. I'd certainly expect two keys from a car dealer and had I been explained from the start that there was only on key I would have negotiated a discount.

, 20/05/17

Replies:

Dear Mr Ali, We are very sorry to hear that you are not completely satisfied. We will contact you shortly to discuss the spare key.

Barry Edensor, 22/05/17

Henley Cars Ltd were helpful because of their attitude , the value of the car and their willingness to be helpful, specifically in picking me up from the train station.

, 19/05/17

The experience at Henley Cars Ltd was good because no pressure sales and 1st class after service if a problem occurs

, 18/05/17

I was happy with the service at Henley Cars Ltd because Ross made the transaction comfortable, un-hurried and easy to sort and deal with. Ross was able to answer all questions fully, prep the car to my satisfaction and arrange my finance all very smooth and without issue. The car is fantastic and we will be back for my wife's new car and again when i need to replace the one I have just purchased. Thanks Ross, a very very happy customer.

, 18/05/17

My experience at Henley Cars Ltd was positive because of the quick friendly service

, 16/05/17
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