Carbase Bristol

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4.4/5 rating
Very Good
Based on 452 reviews within the last 3 months

About Carbase Bristol

 

Formed in 2003 as a family-run car dealership in a small Somerset village, Carbase has grown into the largest independent used car and van supermarket in the South West of England! With dedicated car and van stores situated across the area, our award-winning enterprise ensures customers an honest, trustworthy and fair service, from thousands of RAC Approved vehicles to choose from.

89
Overall
Satisfaction
95
Would
Recommend
12k+
Total
Reviews
Total Active Reviews:
12959
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My experience at Carbase Bristol

My experience at Carbase Bristol was positive because Joe made it painless as always. Bought 5 cars from him now. Only downside is the waiting around and time taken to get the purchase made.

Mr Christopher Morgan
25/04/24
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Reviewed on JudgeService

Carbase Bristol's Reply

Hi Christopher, it is always an absolute pleasure to see you, and we're so grateful that you trust us with your motoring needs. It's great to know that you enjoyed your experience again, and we really appreciate your feedback. All the best

Carbase
26/04/24
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Mrs Sarah Williams
25/04/24
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Reviewed on JudgeService

Carbase Bristol's Reply

Hi Sarah, we're so happy to know that you would recommend us, thanks so much!

Carbase
26/04/24
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Mr Mangesh Koli
25/04/24
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Reviewed on JudgeService

Carbase Bristol's Reply

Hi Mangesh, we're really pleased to see that you enjoyed your experience, thank you!

Carbase
26/04/24
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Miss Yuk Yi Tam
25/04/24
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Reviewed on JudgeService

Carbase Bristol's Reply

Hi Yuk, thanks so much for rating your experience! Best wishes

Carbase
26/04/24
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My experience at Carbase Bristol

The car I purchased has a fault that was immediately apparent. Despite days of me repeatedly contacting your company, no one from your after sales team has bothered to ring me back. Thoroughly disgusted with your company.

Mr Lewis O'Dea
25/04/24
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Reviewed on JudgeService

Carbase Bristol's Reply

Hi Lewis, we are very sorry to hear about the issues you've encountered with your vehicle and the difficulties in reaching our after-sales team. Please rest assured that it's important to us to address your concerns promptly. We take your feedback seriously and are investigating why there was a delay in our response. Could you please contact us directly at complaints@carbase.co.uk so we can assist you further?

Carbase
26/04/24
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My experience at Carbase Bristol

I would not recommend Carbase Bristol because my lack of transparency, attitude of some staff members and marathon process

Mr Duncan E
25/04/24
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Reviewed on JudgeService

Carbase Bristol's Reply

Hi Duncan, we regret to learn that you did not have a great experience at Carbase Bristol. Thank you for sharing your thoughts, we will look into the points you've raised with a view to improving our services. We hope that you will give us another chance in the future. Best wishes

Carbase
26/04/24

Location

Netham Road,Netham Lock,Bristol,BS5 9PJ