Bristol Street Motors Vauxhall Knaresborough

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4.7/5 rating
Outstanding
Based on 42 reviews within the last 3 months

About Bristol Street Motors Vauxhall Knaresborough

Bristol Street Vauxhall in Knaresborough is located on Grimbald Crag Road in the St James Retail Park. They sell new Vauxhall models such as the Corsa, Astra and Zafira, as well as a number of quality used Vauxhall cars and new and used vans. Part of the Vertu group (the 6th largest motor retailer in the UK and winner of the Motor Trader Dealer Group of the Year in 2008), Bristol Street Vauxhall Knaresborough also offers servicing, parts and MOTs on site, along with motability vehicles and fleet services.

93
Overall
Satisfaction
95
Would
Recommend
2,856
Total
Reviews
Total Active Reviews:
2856
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My experience at Bristol Street Motors Vauxhall Knaresborough

My experience at Bristol Street Motors Vauxhall Knaresborough could have been better if the salesman had been friendlier and more patient. Richard seemed quite uninterested in exploring my budget and what cars may be suitable. The initial phone call was so rude that I hung up. The face to face meeting was then awkward and seemed unpromising that I would find a car as he didn't explain the finance options correctly nor encourage me to look at other makes or models.
The car was then ready later than expected but no one made me aware of this, I had to chase it up.
I was only then, on collection day, told I couldn't have the 3 free day insurance due to my age...which meant I had to collect yet another day later as my insurance hadn't begun yet. Unless of course I just 'lied about my age' as suggested by Richard over the phone to my partner.


To then receive an email asking me to 'look after' him on the feedback questionnaire was an absolute joke. The whole thing was a bad experience and I won't be back unless I deal with Tom as quite frankly he was the only one that didn't annoy me.

Miss L
23/03/24
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Reviewed on JudgeService

Bristol Street Motors Vau...'s Reply

Hi Jade, Thank you for taking the time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth. Kind regards, Keith

Keith Briggs
23/03/24
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Mrs Morag Paterson
21/03/24
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Reviewed on JudgeService

Bristol Street Motors Vau...'s Reply

Thanks for taking the time to mark us as 5 stars! Kind regards, Matthew

Matthew Johnson
22/03/24
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My experience at Bristol Street Motors Vauxhall Knaresborough

Motors Vauxhall Knaresborough staff were good because They listen. They care.

Mrs Marjorie Lynne Riley
16/03/24
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Reviewed on JudgeService

Bristol Street Motors Vau...'s Reply

Good morning Marjorie. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

Dean Patterson
17/03/24
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My experience at Bristol Street Motors Vauxhall Knaresborough

Bristol Street Motors Vauxhall Knaresborough were great because sales person wasn't pushy or daft. Very respectable gent.

Mr Lee Barnes
15/03/24
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Reviewed on JudgeService

Bristol Street Motors Vau...'s Reply

Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn

Dawn Robinson
15/03/24
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My experience at Bristol Street Motors Vauxhall Knaresborough

The experience at Bristol Street Motors Vauxhall Knaresborough was great because I not ever made to feel pressured into purchasing my car. I found the sales gentleman very helpful and I did not feel pressured into buying, it was a very comfortable experience throughout.

Mr Terence Price
09/03/24
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Reviewed on JudgeService

Bristol Street Motors Vau...'s Reply

Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn

Dawn Robinson
09/03/24
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My experience at Bristol Street Motors Vauxhall Knaresborough

I'd recotmmend Bristol Street Motors Vauxhall Knaresborough because the bigger the choice the better

Mr Keith Fishburn
07/03/24
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Reviewed on JudgeService

Contact

443300965074

Location

Grimbald Crag Road,St. James Retail Park,Knaresborough,HG5 8PY

Stocked Brands


Links

View Stock Servicing Info

Other Vertu Motors Sites