Bristol Street Renault Derby

Bristol Street Renault Derby

Bristol Street Renault in Derby is located on Sir Frank Whittle Road, opposite the Racecourse Park. They sell new Renault models such as the Clio, Megane and Twingo, as well as a number of quality used Renault cars. Part of the Vertu group (the 6th largest motor retailer in the UK and winner of the Motor Trader Dealer Group of the Year in 2008), Bristol Street Renault Derby also offers servicing, parts and MOTs on site, along with motability.

I'd recommend Bristol Street Renault Derby to anyone because they are very friendly people and very helpful answers all my questions thanks again to Eric for everything

, 22/01/18

The staff at Bristol Street Renault Derby were good because they listened to our needs and recommended the best model.

, 11/12/17

My experience at Bristol Street Renault Derby could have been better because the car I purchased had been used as a demonstrator and was is daily use by one of the managers at Derby. When I inspected the vehicle, prior to purchasing, I identified three areas where the paintwork was damaged; I was given an assurance that the paintwork would be rectified prior to me collecting the vehicle, however on collection two of the areas had been rectified to my total satisfaction but the third area i.e. stone chips on the bonnet, had not been rectified to me total satisfaction. (The sales executive had sent me video footage of all three areas after "rectification" however the video of the bonnet did not show that the small stone chips were still clearly visible due to reflection on the surface. As I live 100 miles from the Derby branch it wasn't practical to visit and to check the paint finish so it wasn't until I went to collect the vehicle that I saw that the stone chips were still clearly visible! I was disappointed by this and it soured what was otherwise a very pleasant handover. There was however another issue that must comment on. I was told the day before I went to collect the vehicle that the 2nd key was not available it having been damaged shortly after the car had arrived at Derby, (for some inexplicable reason a replacement hadn't been ordered), I have therefore had the inconvenience of subsequently having to take the car to a Renault dealership (closest being 20 miles from home) to have the 2nd key "coded" to the vehicle when it became available. So I feel justified in critising the Derby branch on three counts 1) The paintwork damage on the vehicle showed in my opinion that the car had been used carelessly the damage was obvious and should have been rectified just as soon as it was seen by the user! 2) Having given an assurance that the damage would be rectified then they should have ensured that it actually was! 3) A replacement key card should have been ordered immediately after the card was damaged and not delayed until the vehicle was actually sold!

, 15/11/17

The experience at Bristol Street Renault Derby was good because the staff were well informed and helpful

, 10/11/17

I had a great experience at Bristol Street Renault Derby because the sales advisor Bridie was extremely knowledgeable without any hard sell. All paperwork was explained in detail In particular the handover was very professional and friendly with a great personal service from the sales advisor Bridie and James the manager Have made a couple of quick queues via phone since and also received a very friendly helpful response

, 07/08/17

I would recommend Bristol Street Renault Derby to friends and family because of the outstanding customer service and very friendly staff who sorted everything out efficiently.

, 13/07/17
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Other Vertu Motors' Dealerships