Bristol Street Mazda Bristol

Bristol Street Mazda Bristol

Bristol Street Mazda in Bristol is located on St Phillips Causeway, just after the Citroen and Renault dealers. They sell new Mazda models such as the Mazda 3, Mazda 6 and Mazda MX-5, as well as quality used Mazdas. Part of the Vertu group (the 6th largest motor retailer in the UK and winner of the Motor Trader Dealer Group of the Year in 2008), Bristol Street Mazda Bristol also offers servicing, parts and MOTs on site, along with motability vehicles.

The experience at Bristol Street Mazda Bristol was fantastic because all of our needs were met. No questions went unanswered, good experience throughout

Mrs liza King, 02/06/16

I would not recommend Bristol Street Mazda Bristol because the first car we test drove and agreed to buy turned out to already be purchased by another customer so technically I had road tested a customers car without their knowledge. We were then called up to say a car had came in so took another 2 hours off from work only to find it wasn't the model we were looking for and yet the salesman still tried to sell it to us. We then decided to buy a more expensive car from Bristol street which when we went to test drive the salesman was loading a sat navigation disc in only to be told if this didn't work the car would come without out? Surely if you advertise a car with sat nav from a main mazda dealers you would expect it to work? Our handover two days later was so bad that my partner and I had no idea how the sat nav or the Bluetooth etc worked we had to sit there with the manual. The general manager then came out who was quickly brought up to speed on the previous problems and then told us to still score the dealership and salesman a 10 out of 10 so the league table still looked good? Not really the way to make a customer feel you are taking their problems seriously and in a lot of workplaces working for the financial conduct authority would also probably be a case for disciplinary action. We now find we have no jack in the car and are still waiting for a phone call back 5 days later so not sure how good the sales check was in the workshop when emergency equipment is missing!

Mr Anthony King, 31/05/16

Bristol Street Mazda Bristol were fantastic because they weren't pushy with you ,we explained what we were looking for and they came up with the car test drove the car the figures were good so we went for the car no problems the sales people were very professional .

Mrs helen Neil, 27/05/16

I would not recommend Bristol Street Mazda Bristol because although the man who I dealt with during the purchase of the car was helpful this did not continue on with the firm afterwards. After finding that I had not been provided with the necessary information needed with the car I believed it would simply take a phone call to resolve the issue. This was not the case and after endless phone calls lasting up to an hour on multiple occasion I was simply passed from person to person with no resolution. I was then told on two occasion that people would call me back and this failed to happen. The branch from which I purchased the car failed to deal with this issue themselves and instead passed me on to other area stores for them to sort out; the issue is still currently unresolved.

Miss Ruby Hobbs, 25/05/16

I was pleased with Bristol Street Mazda Bristol and would recommend them because they done everything to help me purchase the car and were very easy to speak to on the phone when I had questions that I needed answering about my purchase, very happy person I am now with my new car.

Mr Matthew Ball, 25/05/16

My experience at Bristol Street Mazda was excellent thanks to the attitude and care of Sam Lake my salesman who made the whole buying experience enjoyable, easy to understand and hassle free - he was a pleasure to deal with.

Mrs G, 25/05/16
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Other Vertu Motors' Dealerships