Blog Articles
Life After the Ford Fiesta
06 March 2024 by Neil Addley
At school I used to make a few extra pennies cleaning people’s cars. A lot of the time, that was Mini Metros and Ford Fiestas. The Metro’s demise was inevitable with the collapse of Rover Group, but...
The Death of the Controlled Salesperson
14 August 2023 by Neil Addley
Tech and raised expectations have changed the car sales landscape drastically in recent years. Sales tactics have had to adapt to keep pace with changing customer expectations. Among these convention...
AI for Dealerships
14 August 2023 by Neil Addley
I was recently asked how AI can help improve customer service and reduce costs in car dealerships. In the first of two articles, I will explore how AI can generally be applied. In the second, I will ...
Meet the Manager
14 August 2023 by Neil Addley
Buying a car is a significant decision for most people, involving not just financial considerations but emotional factors as well. For most people, it’s the second biggest purchase of their lives (a h...
The Big Squeeze
14 August 2023 by Neil Addley
The 4th annual JudgeService State of the Nation report is available now and once again provides data-based insight into the thoughts and motivations of the UK’s car-buying public.
Jolt Towards Poverty
17 July 2023 by Neil Addley
Out of touch politicians hit the less well off again… and again. In the quest for net zero, the UK government's ambitious plan to ban the sale of new petrol and diesel cars by 2030 was a Johnsonian he...
Check Out Our Reviews before Buying a Car
13 July 2023 by Neil Addley
For some people navigating car buying journey can be a daunting experience. There are many factors to consider – from the suitability of the car (or van!) for your needs to reliability of the vehicle...
Fill Your Boots!
06 July 2023 by Neil Addley
We’re always looking for ways to help our clients sell more cars and, at this time of year, there is one trick we mustn’t forget…
Revolution And Evolution
16 May 2023 by Neil Addley
Back for a twelfth year, many of the leading UK automotive retail industry leaders joined us at Central Hall, Westminster for the ground-breaking driving-digital.co.uk. Hosted by myself, Neil Addley, ...
38% of Your Lost Customers Are Still in the Market to Buy
18 April 2023 by Neil Addley
When it comes to third party follow-ups, quite often businesses we talk to say… “we do that ourselves”. But do they? Really?? Third party follow-up is essential in sales to make sure every lead is p...
